This is our 3rd fast slow pro. They are a great pressure cooker - but don’t expect them to last more than 3 years if you use them regularly. We have a back-up stovetop pressure cooker. We like the convenience of programmable cooking, but…. It should last longer.
Response from breville.comBy Consumer Support, May 4, 2022
We're sorry to hear of your experience. We see that you've recently purchased a new BPR700. Should any future issues or questions arise, please don't hesitate to reach out to us by either sending us an email at askus@brevilleusa.com or calling us at 866-273-8455. We're always happy to look into how we might help.
We like ours , my only disappointment is with the cooking pot, not sure why they didn't make it Stainless Steel like the Fast Slow GO one, I have been looking for a pot that will fit stainless steel but I'm afraid it will not work properly or become dangerous. I also saw someone mentioning the smell, which was an issue for us too but noticed that the smell is coming from the lid that needs to be removed and washed properly and of course keeping the lid open will not have any smell. I will not buy this model if it breaks, I will raher try the Fast Slow Go.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, April 28, 2022
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
the lid is not detachable without tools. Makes cooking meats and yoghurt making difficult
on March 29, 2022
Posted by: Sam
Verified Purchase:Yes
the lid is not detachable easily
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, March 30, 2022
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
The coding chips easily and I don't like knowing that I'm eating it when I cook so I've stopped using the appliance. Used to use it weekly.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, February 7, 2022
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
I received the Fast Slow Pro for Christmas and it is by far the best gift ever. I have used it almost every day. I have cooked rice, artichokes, chili, risotto, pulled pork BBQ and more. My family says it's the best rice I have ever made. It's so easy to use and I love how you can sauté directly in the bowl without using multiple dishes and pans. Cleanup is a breeze. We love everything that comes out of this amazing appliance!
The replacement product isn’t sealing and is leaking.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, January 7, 2022
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.