Customer reviews from ecovacs.com
ECOVACS Robotics - DEEBOT OZMO 610 App-Controlled Self-Charging Robot Vacuum & Mop - White
Average customer rating
3.9
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
27
4 Stars
34
3 Stars
8
2 Stars
6
1 Star
4
82%of customers recommend this product.
(
62 out of
76)
Customer Reviews for ECOVACS Robotics - DEEBOT OZMO 610 App-Controlled Self-Charging Robot Vacuum & Mop - White
Customer Rating
4
Nothing better than clean floors with no effort
on November 28, 2019
Posted by: RNButts1959
from Leesburg, GA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Got this as a replacement for an older Deebot model that quit working. This one is much quieter and maneuvers easier than my last model. This one doesn’t vacuum for as long as my last Deebot did, so I have to let it recharge and then restart it later when my dogs have tracked in a lot of sand. Because it doesn’t run as long, it doesn’t cover as much of my floor each time as I would like it to do. I haven’t tried the wet mop feature yet but I hope it works out well. It does have a bit of trouble finding it’s way back to the docking station though. I have to take it back to the dock about half of the time. That’s really the biggest complaint I’ve had with this model. I still love having a clean floor when I get out of bed each morning.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: ahoward813
from Utah
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This robotic vacuum saves me so much time. I wake up to clean floors. It is easy to use. Ecovacs has over the top customer service. I will always buy their product for this alone. i highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Happy wife
from Lexington, ohio
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had dust mopped my kitchen tile and then my husband ran our robot vacuum. I could not believe how much dirt it found in my kitchen. I love that it mops too.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Pearl10555
from Tennessee
Gender:Female
Verified Purchase:Yes
I bought this few months ago ND it picks up good. The only problem is not fully understanding the programming. Need more training. Mine bump and go feature did stop working but under warranty so it will be repaired or replaced. Would give it a 5 if better trained to program it.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Chaotic888
from Bronx New York
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was really interested in cleaning and mopping not and lucked out with this one. So easy to use and set up I like to tell my wife that anytime it's being used it counts as me cleaning.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Jason102000
from San Diego
Gender:Male
Verified Purchase:Yes
I bought this about 2 months ago it took forever to get it, now that i realized how bad it is i can't even send it back. I have all wood floors nothing crazy 1bed apt and it has not made it through my entire apartment one time. This is definitely the worse product I've bought. Its so bad i wouldn't even feel right giving it to someone else.
No, I would not recommend this to a friend.
Response from ecovacs.comBy Customer Care, December 7, 2019
Hello,
We're sorry to hear your experience with the Ozmo 610 has been less than perfect. We'll be happy to help diagnose and troubleshoot any issue the robot may be encountering and we can be reached at customerservice@ecovacs.com attention Steve to assist.
Best,
Ecovacs Customer Care
We're sorry to hear your experience with the Ozmo 610 has been less than perfect. We'll be happy to help diagnose and troubleshoot any issue the robot may be encountering and we can be reached at customerservice@ecovacs.com attention Steve to assist.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: Slmclean22
from Nova Scotia
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Received over a month ago and love it. I have a dog and constantly have dog hair everywhere. I have it set to clean every day early in the morning and it does such a great job keeping the dog hair problem under control.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Diffduffthree
from New braunfels,tex
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 5 months ago an it's very durable an cleans very well.this is my second one.i up graded. I would recommend it any one.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com