Customer reviews from ecovacs.com
ECOVACS Robotics - DEEBOT OZMO 610 App-Controlled Self-Charging Robot Vacuum & Mop - White
Average customer rating
3.9
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
27
4 Stars
34
3 Stars
8
2 Stars
6
1 Star
4
82%of customers recommend this product.
(
62 out of
76)
Customer Reviews for ECOVACS Robotics - DEEBOT OZMO 610 App-Controlled Self-Charging Robot Vacuum & Mop - White
Posted by: Gardener316
from Huntersville, NC
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I never knew it was possible to be in love with an inanimate object, but I can say unabashedly that I am in love with this vacuum - don't tell my husband. I'm a stay at home parent and solely responsible for the care and cleaning of a larger home. Also, we have a big dog that sheds like a yeti in summer time. This little guy (we named him Edgar) doesn't miss a spot, is scheduled to start to vacuum on his own every night, and plugs himself back into his dock when he is finished. The best part? No hair! You can actually see the vacuum lines on the carpet and no hair on the hardwood. He does a great job! All I have to do is empty the hair in the morning and voila! Don't know how I lived without this thing. Highly recommend for anyone and everyone.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Rebeccauuu
from Melbourne
Gender:Female
Verified Purchase:Yes
for the price that I paid I actually really love it. I will turn the vacuum on when I get up and then once a week I do the mopping function and it does the job. I was sick of vacuuming everyday so now I just turn my deebot on and let it to the work for me
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: brendalcot
from York, NE
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Performs well, but has difficulty with finding charger at end of run.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Customer Rating
3
Like the product, specially moping feature !!!
on September 30, 2019
Posted by: rockey12345
from CA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Robot is good, Moping feature is cool, however disatisfied with 1) charging, once fully charged Robot and then if shut it down then next time bettery discharged without using, so need to recharge. 2) does not go to charging station itself, eventhoug Robot is next to charging station 3) hair get stuck in the machine so need to manully remove hair everytime. 4) does not claen everything so need to move robot sometmes by hand to cover all surface.
I would recommend this to a friend!
Response from ecovacs.comBy Customer Care, October 8, 2019
Hello,
Thank you for your feedback. To help with pet hair, try using the interchangeable direct suction inlet which is perfectly suited for collecting hair without tangling. Should you need any assistance with this, please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to assist you further.
Best,
Ecovacs Customer Care
Thank you for your feedback. To help with pet hair, try using the interchangeable direct suction inlet which is perfectly suited for collecting hair without tangling. Should you need any assistance with this, please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to assist you further.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: DJWAGS7777
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this about 1 month ago. 3400 sq ft home with LVP flooring and some rugs downstairs and full carpet upstairs, 2 dogs, 3 kids. Overall it performs very well, and is a time and chore savor by just turning it on and letting it go. We transfer it between upstairs and downstairs to rotate between areas and charging the unit in between. The unit runs in different areas about 3 days a week. Pros: Price. Picks up dust/debris very well. Saves time. Automated scheduling feature is easy and convenient. Transitions from hard floor to area rug seamlessly. Battery life is pretty good, running about 60 - 90 min depending on whether it's over hardwood or carpet. Cons: The collection bin is small and is constantly full. It does not ever find its way back to the charging station on it's own.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Nikkibabela
from Sydney Australia
Gender:Female
Verified Purchase:Yes
I absolutely love my cleaning robot the app is very easy to use and the functions /programs are great.from just a push of a button it vacuums and mops my floor-which saves me a alot of time
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: AP12345678
from Sydney
Verified Purchase:Yes
Had the Deebot around 1 month and I'm quite pleased with it. Being in a 2 storey house it cleans upstairs one week and down stairs the next. I just set it to clean 3 times a day and by the time I come home from work the floors are tidy
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Robin Sydney
from Sydney, Australia
Verified Purchase:Yes
Over the years, I’ve owned 3 Roombas and a Neato. I bought this Deebot purely for the price/value. This vacuum operates more like the Neato in the way that it senses the room without running into things like the Roomba. I am amazed at the amount and size of things it picks up. My puppy shreds cardboard and it picks up large bits of it that I miss without a hiccup. I also like the app and the scheduling functions. The only drawbacks are with the mopping function and it doesn’t always return to its base to charge. The mopping function works ok to maintain already clean floors. I still need to steam/mop my floors regularly. For some reason, it takes my mop several days to use the water. While it’s good to refill it less, it simply doesn’t clean without enough water! I’d rather refill it more often so I wouldn’t have to go behind it to mop my floors.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com