Customer reviews from ecovacs.com
ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Average customer rating
4.1
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
242
4 Stars
142
3 Stars
40
2 Stars
37
1 Star
27
82%of customers recommend this product.
(
376 out of
460)
Customer Reviews for ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Posted by: RobertMcNamara
from CT
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good:
My labrador sheds a good amount:
Instead of vacuuming every day - this robot does it for me
It gets back to the charging stand 95% of the time
It navigates successfully around new obstacles like shoes or a box on the floor
Basically no hairs remain on the kitchen tile, hardwood floor, or area rugs
My labrador sheds a good amount:
Instead of vacuuming every day - this robot does it for me
It gets back to the charging stand 95% of the time
It navigates successfully around new obstacles like shoes or a box on the floor
Basically no hairs remain on the kitchen tile, hardwood floor, or area rugs
Bad:
Sometimes gets caught on cords (which is to be expected)
If it runs into an issue (full bin or stuck on a cord) - it'll reset the floor plan map which isn't a big deal except that deletes any area you designate for it not to clean (near the dog bed where my dog seeks safety from robotic vacuums for instance)
Sometimes gets caught on cords (which is to be expected)
If it runs into an issue (full bin or stuck on a cord) - it'll reset the floor plan map which isn't a big deal except that deletes any area you designate for it not to clean (near the dog bed where my dog seeks safety from robotic vacuums for instance)
Overall I wasn't sure what to expect, but I've been very pleased with the purchase!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: cyborgcey59
from Bloomington, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had my share of robots two Roombas and two Neatos and by far the Deebot 900 cleans better is more quiet and cleans a lot better that the other robots I have owned over the years. I have had the Deebot for a while now and would highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Vaccumless 100
from Placentia, CA
Verified Purchase:Yes
We set up the schedule for the Deebot to vacuum our downstairs. It did it the first time, then it stopped. We rescheduled it, and the same thing happened. When we'd try to see what was going on, it was always "offline," and we couldn't do anything.
For the one time it worked, it did a good job, though it took a long time. We are returning it to the store. Too bad, we were looking forward to using it.
No, I would not recommend this to a friend.
Response from ecovacs.comBy Customer Care, March 4, 2019
Hello,
Thank you for your feedback. We are sorry to hear your Ecovacs experience was less than perfect. Should you ever decide to try our brand again in the future we can be reached at customerservice@ecovacs.com to assist with any questions you may have.
Best,
Ecovacs Customer Care
Thank you for your feedback. We are sorry to hear your Ecovacs experience was less than perfect. Should you ever decide to try our brand again in the future we can be reached at customerservice@ecovacs.com to assist with any questions you may have.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: IMMA 900sn
from Garland Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased the Deebot about 2 months ago. Performance has been ok so far. It lost its mapping once but auto recovered after I put it back on the charger. It's great on dog hair...the reason for the purchase.
I would recommend this to a friend!
Response from ecovacs.comBy Customer Care, March 4, 2019
Hello,
Thank you for your feedback. Should you ever have any questions regarding the DEEBOT we can be reached at customerservice@ecovacs.com to assist.
Best,
Ecovacs Customer Care
Thank you for your feedback. Should you ever have any questions regarding the DEEBOT we can be reached at customerservice@ecovacs.com to assist.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: Angecoxen621
Verified Purchase:Yes
[This review was collected as part of a promotion.] This vaccuum does a great job cleaning the floors. If gets over the thesholds easily, picks up even dog food, great around corners, doesn’t bump into things. I have a deeper set grout and stone tiles, so I was kind of nervous about it’s suction ability, but it is amazing!
However, The WiFi is spotty and sometimes doesn’t work. It’s not a problem with my router, we had someone come out and check. I even have extenders in the house to reach the back rooms. The vaccuum at most only ever has one bar of signal strength. About once a week it would stop working because it couldn’t connect. In the end I just ended up using it like a normal robot vaccuum. I don’t connect it to my phone and use it remotely anymore, which is one of the reasons I was so excited about this. It seems perfect in theory, but I think the company needs to figure out a few things with the WiFi for it to truly be amazing.
Good thing is that I got it for the same price as the regular deebots, so I’m not too upset about the extra features being buggy!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: DuneItRight
from Ponte Vedra Beach, FL
Gender:Male
Verified Purchase:Yes
We purchased a couple months ago and our DEEBOT 900 continues to perform highly. We have it running twice a week on hard wood and tile floors with a couple area rugs. We also have a medium sized dog that sheds. We live at the beach and it picks up sand, dog fur, everything! The area is about 80 square meters and it runs about 75-80 minutes, finding its way back to the charging base nearly every time. It’s been stuck a couple times (under a uniquely cut piece of furniture), but very rarely. One of the area rugs is relatively new and the bin fills up on the fibers from the rug, so I set that as an area to avoid and just run our Dyson in that spot. The technology is very cool and I like having the WiFi option to see the clean area on the map, cleaning in progress and having the ability to control cleaning zones. It has run out of juice a couple times, but overall a hard worker. I’m going to get one for our upstairs, because if I bring it upstairs to scan the area and clean, it seems to be confused from the previous downstairs map. Overall, I love the DEEBOT 900 and highly recommend.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Customer Rating
4
Love it- except it doesn’t always charge correctly
on October 28, 2018
Posted by: Jcbrezinka
from Cedar,MN
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the map feature that allows you to block off areas. There was a place that Deebot consistently got stuck and so I blocked it off and now I don’t have any trouble. However when it returns to dock and charge for some reason it must not get on the charger correctly and then when you go to use it again it is completely dead.
Written by a customer while visiting ecovacs.com
Posted by: Debigene314
from Hamilton, NJ
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this instead of the over priced roomba vac. The Deebot exceeded my expectations. I have already recommended this product to friends. The only bad thing I would say is that it needs and indicator for the bin being full. Other than that this is perfect!!! One last thing, my dog hates vacuums and this is so quiet that she doesn’t bother with it.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com