Customer reviews from ecovacs.com
ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Average customer rating
4.1
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
242
4 Stars
142
3 Stars
40
2 Stars
37
1 Star
27
82%of customers recommend this product.
(
376 out of
460)
Customer Reviews for ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Customer Rating
5
Glad I studied these prior to purchase!
on May 30, 2018
Posted by: txrailgeek
from Fort Worth, TX
Gender:Male
[This review was collected as part of a promotion.] I did quite a bit of research on what I could find on this floor robot, and others as well. The online reviews for this were consistantly positive, although this unit was a much better value than others with similar features. I also had family who had bought an Ecovacs Deebot and they really liked it. I went for more bells and whistles and got this one with mapping.
The mapping function this has provides a lot of advantages within the phone app, and works pretty well. I've only had this long enough to run it a time or two, and it has to make a map the first time that it runs. I do like now that the map is made how I can go back to add virtual barriers to the map, and I don't have to use physical barriers that have to be positioned on the floor while using.
This also allows me to select an area to clean (Just one part of the map) and clean that area by itself. You don't need a remote, just use the phone app.
I did read a lot in other reviews about having difficulty in getting this to use Wi-Fi since this just connects to 2.4G Wi-Fi. However, my iPhone connects to 5G Wi-Fi, and I had no issue getting this to work. (My router does both) The app communicates fine. It synced right up to Wi-Fi and overall the setup was a breeze.
I'm looking forward to being able to use this and letting it run while I sleep. We just got rid of most of our carpet and one of the things that we wanted to get was a robotic vacuum. I believe this model is a great value, and has a lot of features. I won't miss using the regular vacuum cleaner a bit!
The mapping function this has provides a lot of advantages within the phone app, and works pretty well. I've only had this long enough to run it a time or two, and it has to make a map the first time that it runs. I do like now that the map is made how I can go back to add virtual barriers to the map, and I don't have to use physical barriers that have to be positioned on the floor while using.
This also allows me to select an area to clean (Just one part of the map) and clean that area by itself. You don't need a remote, just use the phone app.
I did read a lot in other reviews about having difficulty in getting this to use Wi-Fi since this just connects to 2.4G Wi-Fi. However, my iPhone connects to 5G Wi-Fi, and I had no issue getting this to work. (My router does both) The app communicates fine. It synced right up to Wi-Fi and overall the setup was a breeze.
I'm looking forward to being able to use this and letting it run while I sleep. We just got rid of most of our carpet and one of the things that we wanted to get was a robotic vacuum. I believe this model is a great value, and has a lot of features. I won't miss using the regular vacuum cleaner a bit!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: yankees051
from Connecticut
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The DEEBOT 900's most alluring feature is its mapping ability. After an initial map is created, the DEEBOT 900 methodically cleans the house, moving from room to room. There is something satisfying about watching the vacuum move around the house logically (vs. robot vacuums that randomly bounce around). If there is a room or area that you do not want the vacuum to enter, you simply create a virtual boundary on the map - there is no need to set up a physical barrier or go around closing doors! Following a cleaning session, the DEEBOT 900 quickly and efficiently makes it way back to its charging base. The dustbin is generously-sized and easy to clean. It also seems to pick up more than a dust pan and brush or a dry sweeper pad. After several weeks of use, the DEEBOT 900 has become the go-to vacuum.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Customer Rating
1
App doesn't work. Check other review sources.
on September 8, 2018
Posted by: Knope12345
from Nowhere
Gender:Male
Check reviews on google play and apple store. This vacuum is using 16 year old wifi technology and doesn't work with many routers.
No, I would not recommend this to a friend.
Written by a customer while visiting ecovacs.com
Posted by: MMulgrew96
Gender:Male
Verified Purchase:Yes
This vacuum worked amazing but since the most recent firmware update, it is always getting stuck/suspended on things that,before the update, had no problem going around. I just hope they are working on a new update to fix what they’ve broken with it.
No, I would not recommend this to a friend.
Response from ecovacs.comBy Customer Care, March 4, 2019
Hello,
We're sorry to hear the DEEBOT has been acting up. Please contact us at customerservice@ecovacs.com attention Steve and we'll be more than happy to assist with the issues.
Best,
Ecovacs Customer Care
We're sorry to hear the DEEBOT has been acting up. Please contact us at customerservice@ecovacs.com attention Steve and we'll be more than happy to assist with the issues.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: Love my new Vac
from Sarasota, Fl
Gender:Female
Verified Purchase:Yes
I was quite skeptical that this purchase would be worth it. I am glad we made the purchase. I am impressed with the mapping technology which ensures the entire area is vacuumed. The suction in the vacuum is impressive and effective at getting up the dog hair as well as daily dirt, Ext. I am happy with our purchase and would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Dragos Medinschi
from Kuwait
Gender:Male
Verified Purchase:Yes
Bought this little gem almost one month ago.... My impression... Can't belive I waited so long... It's really helpful, doing it's work as advertised. I know lot of people will complain about the fact that might get jammed in cables or under furniture, well you have to understand the limitations and create a proper access for it to do his job. I'm really satisfied with it, still needs some improvements especially on the software, like saving map(s) in the mobile, mapping multiple floors etc.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: drlib5050fl
from Sarasota, Fl
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] So I have a 2200 sq foot home all hard floors a few rugs, the laser map is great and things goes under the beds and does a great job of cleaning, support also be great
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Carson1973
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have tried a number of these types of vacuums and this actually works. Highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com