Customer reviews from ecovacs.com
ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Average customer rating
4.1
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
242
4 Stars
142
3 Stars
40
2 Stars
37
1 Star
27
82%of customers recommend this product.
(
376 out of
460)
Customer Reviews for ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Posted by: MMulgrew96
Gender:Male
Verified Purchase:Yes
This vacuum worked amazing but since the most recent firmware update, it is always getting stuck/suspended on things that,before the update, had no problem going around. I just hope they are working on a new update to fix what they’ve broken with it.
No, I would not recommend this to a friend.
Response from ecovacs.comBy Customer Care, March 4, 2019
Hello,
We're sorry to hear the DEEBOT has been acting up. Please contact us at customerservice@ecovacs.com attention Steve and we'll be more than happy to assist with the issues.
Best,
Ecovacs Customer Care
We're sorry to hear the DEEBOT has been acting up. Please contact us at customerservice@ecovacs.com attention Steve and we'll be more than happy to assist with the issues.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: Limitbreak
from Aliso Viejo, CA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this for our home while we were expecting our 2nd child knowing that vacuuming would need to get done but not trying to juggle it along with taking care of a newborn. We set the vacuum on a schedule and it does a great job of keeping the carpet clean. This particular vacuum has a laser on it that helps it map the room and determine if an obstacle is close by. Unfortunately the laser is mounted on the top which causes 2 issues: 1 - If an obstacle is below the lasers field of sight, the vacuum will go full charge into the obstacle, 2 - The vacuum often gets stuck under furniture because the laser prevents it from escaping. Aside from the daily usage, initial setup was very frustrating. The vacuum does not appear in the app immediately and I found myself playing with the WiFi router, reinstalling the app multiple time, and then finally just giving up and waiting for it to appear. After 20 minutes it was there, I'm still confused about it.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: rcarmstr33
from Denver, CO
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does a good job cleaning with the brush roller mode. The direct suction attachment has a flimsy rubber seal that broke within the first month. The vacuum is also much louder in that mode so I discontinued using it. The mapping is great. It allows you to see what's been cleaned, set boundaries and pick specific areas to clean. I wish it gave an option to routinely and automatically clean certain areas on certain days. Unfortunately you can only schedule clean the whole area. Mapping goes a little crazy at times and the vacuum gets lost or starts mapping on top of the existing map resulting in a super large house map (aka 2 or 3 ranch floorplans). When that happens it does know when it has cleaned everywhere. The good news is it recovers the map fairly easily by being placed on the charger. The direct suction and the mapping annoyances are the reasons for the 4 stars.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Dawn083162
from Windham nh
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had three ECOVACS but bought this one for the mapping feature to try it out. I loved it so much that I bought two more. One for each level in my home! Now my kids are happy too because they got my older ones!
No, I would not recommend this to a friend.
Written by a customer while visiting ecovacs.com
Posted by: RoRi Vacuum
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great, much more efficient in its cleaning. Only down sides are the apps functioning, needs some updating. Also it does not dock right unless I send it home via the app.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Rmille46TX
from Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like this little thing. At first i was a bit iffy but the app and the robot seem to work really well in our house and its 100m in size.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Andrewwwww
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago as my first robovac and I am very happy with it. I have three cats and the amount of unseen fur that this thing picks up is really surprising, that and it helps a ton with cat litter, but it does toss it around sometimes. Still better than having to do it manually all the time.
PROS > It does:
- A great job at saving me at least 45 minutes per day while I tend to other housekeeping tasks.
- A surprisingly good job of vacuuming. I have about 1000sq/ft and it can clean the entire apartment on max suction without dying.
- Have decent software, allowing you to customize virtual boundaries, and clean specific areas. You cannot manually assign rooms though, but it does a decent job of doing it automatically.
- Make maintaining the bot simple.
- Notifying me of errors that result in it stopping a clean cycle.
- A great job at saving me at least 45 minutes per day while I tend to other housekeeping tasks.
- A surprisingly good job of vacuuming. I have about 1000sq/ft and it can clean the entire apartment on max suction without dying.
- Have decent software, allowing you to customize virtual boundaries, and clean specific areas. You cannot manually assign rooms though, but it does a decent job of doing it automatically.
- Make maintaining the bot simple.
- Notifying me of errors that result in it stopping a clean cycle.
CONS > It does:
- Eat cords, but they remain intact, and once removed from the bot, it will resume cleaning on the spot.
- Get stuck on edges/corners of rugs. It wouldn't even clean part of my rug if it did manage to get on it for some reason. I ended up removing the rug for the sake of having the area cleaned frequently.
- Get stuck under my refrigerator door and recliner. These things are the perfect height for the sensor to not be able to see, but think it can still fit under, then it turns and wedges itself in there.
- Eat cords, but they remain intact, and once removed from the bot, it will resume cleaning on the spot.
- Get stuck on edges/corners of rugs. It wouldn't even clean part of my rug if it did manage to get on it for some reason. I ended up removing the rug for the sake of having the area cleaned frequently.
- Get stuck under my refrigerator door and recliner. These things are the perfect height for the sensor to not be able to see, but think it can still fit under, then it turns and wedges itself in there.
Worth it.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: 2KittyCity
from Dunkirk, NY
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this vacuum for about 2 months. I named her Ellie, and I love her. I love that she has a memory of our entire ranch house, so I can send her where I want her. I know some rooms need it more often. Love that she cleans up under the beds. She is quiet, so my cats watch her but don't run and hide. For the price point, I am very happy.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com