Customer reviews from ecovacs.com
ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Average customer rating
4.1
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
242
4 Stars
142
3 Stars
40
2 Stars
37
1 Star
27
82%of customers recommend this product.
(
376 out of
460)
Customer Reviews for ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Posted by: Folsom city gal
from Folsom ca
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my deebot about two months ago, I love how I can use an app to tell my deebot when to vacuum. It picks up pretty decent, lifts itself pretty good to any elevated ground. I’m giving it a four store because it doesn’t pick all the pieces on the floor. Sometimes I’ll see some a couple of tiny pieces on the floor. But overall it’s pretty decent, my apartment is usually clean and not clutter. So the deebot does great.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Norwcommend
from Orego
Gender:Female
Verified Purchase:Yes
I bought 2. Neither can consistently locate their charging stations and manually placing on the charger doesn’t always work as well. When they do vacuum dona good job.
No, I would not recommend this to a friend.
Response from ecovacs.comBy Customer Care, September 23, 2019
Hello,
Thank you for your feedback on your experience with the DEEBOT 900. We're sorry to hear it has been less than perfect. To help the robot on its journey home, please make sure to leave a few feet of space clear on each side of the charging dock, as well as limiting the amount of infrared signals between the dock and the robot. If the problem continues, please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to assist you further from there.
Best,
Ecovacs Customer Care
Thank you for your feedback on your experience with the DEEBOT 900. We're sorry to hear it has been less than perfect. To help the robot on its journey home, please make sure to leave a few feet of space clear on each side of the charging dock, as well as limiting the amount of infrared signals between the dock and the robot. If the problem continues, please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to assist you further from there.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: Jiminohiogobuckeyes
from Ohio
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The mapping is a bit finicky. It had to be replaced due to loosing its map everynight. I had areas to avoid and it kept losing them. I would give it 5 stars If not for that. it does a great job cleaning though.
Written by a customer while visiting ecovacs.com
Posted by: Anonymous
from Fort wayne
Gender:Male
Verified Purchase:Yes
The DeeBot does a thorough job of cleaning. I was skeptical at first because I’ve owned these before they had a camera that mapped out the room and they didn’t work that great.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Anonymous
from Tampa, FL
Gender:Male
Verified Purchase:Yes
Our DEEBOT does a great job. We’re very happy with it.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Customer Rating
4
LDS malfunction
on September 16, 2019
Posted by: Tuân Trần Minh
Gender:Male
I bought ecovas 901 a month ago, now when I turn on it can not run, and send a message on my smartphone is" LDS malfuncion", then it stop working. How can I fix that issuse?
Written by a customer while visiting ecovacs.com
Customer Rating
1
Worst vacuum ever owned
on July 17, 2019
Posted by: ArizonaGuy86
from Peoria Arizona
Gender:Male
Worst vacuum I have ever owned navigation is awful even though it has a laser the laser only helps it map the house it still uses its bumper and runs into things and if it can’t get through it will ram it even harder it is to the point that this vacuum is starting to damage itself Such as the cover on top of the laser it’s already starting to get scratched up the front bumper sensor is already all scratched up and if the vacuum get stuck under the cabinet good luck it will sit there and keep spinning its wheels until it finally slowly but Shirley decides it wants to back u such as the cover on top of the laser it’s already starting to get scratched up the front bumper sensor is already all scratched up and if the vacuum gets stuck under the cabinet good luck it will sit there and keep spinning its wheels it’s too dumb to back itself out So I’m definitely sending us back later this afternoon through Google express and I’ve already ordered a better well-known brand vacuum Roborock s5 Which is also a laser navigating robot but also has the same navigation and sensors as Neato brand My previous vacuum was a Neato D3 But it started having bumper sensor issues so I thought this would be a perfect neato substitution but I was dead wrong
No, I would not recommend this to a friend.
Written by a customer while visiting ecovacs.com
Customer Rating
5
Roomba 500 series replacement
on July 1, 2019
Posted by: FormerRoombaOwner
from Oklahoma City, OK
Gender:Male
Love the mapping feature and ability to send it to various rooms in the house. It better negotiates floor rugs and wood flooring transitions very easily. The S-Like methodic pattern of vacuuming finishes quicker. On standard suction it is non-intrusive to watch TV while the vacuum is running. My inner geek is squealing with excitement with all the features of this bot!!! I know this bot can be pricey but if you watch you can catch it on sales at reasonable prices.
There was some confusion regarding which app to use for android but I sent a question out to ecovacs and they were quick to respond (FYI App for the Deebot 900 should be "Deebot 2017")
a couple of cons but not deal breakers in my opinion:
There is no IFTTT integration yet. (HINT HINT Ecovacs)
There is no IFTTT integration yet. (HINT HINT Ecovacs)
Multiple floor mapping for those two story homes (but I feel they could possible fix this with a software / firmware update)
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com