Customer reviews from ecovacs.com
ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Average customer rating
4.1
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
242
4 Stars
142
3 Stars
40
2 Stars
37
1 Star
27
82%of customers recommend this product.
(
376 out of
460)
Customer Reviews for ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Posted by: Brutis6976
from Dayton, OH
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have three dogs and hard floors so the tumble weeds where rough to keep up with. We finally decided to get a robot vac and chose the DEEBOT for its smart Navi, digital boundaries, and hard floor attachment. After a little confusion with the Wi-Fi (it doesn’t like to connect to hidden networks) we were up and running and couldn’t be happier! We have it run every night and can’t imagine not having one now.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: tc mac son
from Los Angeles
Verified Purchase:Yes
Like the machine, except I still have yet to figure out the mapping. I have a large home and the battery dies before it completes the cycle and/or gets hung up on something like a rug and never finishes. I haven't had time to figure it out but when I do, I think I'll love it. For now, it's a bit frustrating because I am not tech savvy and there is a learning curve.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: raygotti17
from California
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought one from Costco about a month ago. Easy setup and cleans the floor great. Definitely saves us times and does a great job cleaning
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Treamarie1
from Murrells inlet
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and have had multiple problems with it. I would not buy it again
No, I would not recommend this to a friend.
Response from ecovacs.comBy Customer Care, January 23, 2020
Hello,
We're sorry to hear your experience with the DEEBOT has been less than perfect so far. The 900 comes with a one year limited manufacturer's warranty and if you could please reach out to us at customerservice@ecovacs.com attention Steve we'll be happy to help out with any trouble the robot has run into.
Best,
Ecovacs Customer Care
We're sorry to hear your experience with the DEEBOT has been less than perfect so far. The 900 comes with a one year limited manufacturer's warranty and if you could please reach out to us at customerservice@ecovacs.com attention Steve we'll be happy to help out with any trouble the robot has run into.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: Williethegreat
from 1790 Castro hill ave
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We’ve had Deebot for approximately 1 month and it has changed our life. My grandson loves it too.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: nonamehere
from Seattle
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought from Costco about a month ago. Works very well. App is pretty well designed and effective.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Samsaha123
from Dallas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Ecovac 900 was not the best. The mapping software has a long way to go.
Every time I would start the vac, it would start mapping the room all over again; then it would go back to the charging station. May be the room is too big and memory is small to store the map.
We should have the option of saving it on the cloud. Then should be able to run is room by room. The tech support were helpful but the knowledge base still needs. I had to return the vac and had to go back to N79 which is still a work horse.
Every time I would start the vac, it would start mapping the room all over again; then it would go back to the charging station. May be the room is too big and memory is small to store the map.
We should have the option of saving it on the cloud. Then should be able to run is room by room. The tech support were helpful but the knowledge base still needs. I had to return the vac and had to go back to N79 which is still a work horse.
No, I would not recommend this to a friend.
Written by a customer while visiting ecovacs.com
Posted by: Sscha00576
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this for two months now and it’s now become a house hold essential. It’s so easy to use, easy to program initially and i don’t have to worry about a thing anymore thanks to the app functions. I’m so happy that I can check and schedule her cleaning times and notifies me of any problem. She also cleans very well. All my lingering hairs on the floor are always gone! I had that problem with my carpet and with my Deebot she takes care of the most miniscule trash. I loved it so much I bought three as Christmas gifts!!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com