Customer reviews from ecovacs.com
ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Average customer rating
4.1
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
242
4 Stars
142
3 Stars
40
2 Stars
37
1 Star
27
82%of customers recommend this product.
(
376 out of
460)
Customer Reviews for ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Customer Rating
5
Can't live without it- amazing!
on December 9, 2019
Posted by: Sarahbb1975
from Milltown, IN
Gender:Female
[This review was collected as part of a promotion.] We have wood & tiles floors in our entire house & our Deebot 900 cleans every inch with literally a push of the button! With our furbaby in the house, it's a pet lovers dream!
Written by a customer while visiting ecovacs.com
Posted by: Al Michael
from Doha, Qatar
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and Im very happy. Great addition to our home
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: MadEye Moody Dad
from Chicago, IL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] While the jury is still out on the longevity of this product, it’s so far so great! If it can fit, it will clean.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: msathish81
from Mayfield heights, OH
Gender:Male
Verified Purchase:Yes
Boundary setting-would be nice if we can set circular boundaries for not rectangular or squarish, like the picture below
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Anonymous
from Cumming GA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and it's working as expected. Sometimes this devices doesn't go back to the ducking station upon cleaning
I would recommend this to a friend!
Response from ecovacs.comBy Customer Care, January 23, 2020
Hello,
Thank you for the feedback. To help the robot return back to the charging station, please make sure to place the dock in an area pressed up firmly against a wall with a few feet of space clear on each side. We hope this helps, but if the issue persists please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to offer further assistance.
Best,
Ecovacs Customer Care
Thank you for the feedback. To help the robot return back to the charging station, please make sure to place the dock in an area pressed up firmly against a wall with a few feet of space clear on each side. We hope this helps, but if the issue persists please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to offer further assistance.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: RVFTAPuertoRico
from Puerto Rico
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m very happy! Clean perfect! Navigates around the house quiet
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: martalli421
from Illinois
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this several months ago and it has been an excellent robot vacuum. Mapping is top notch and scheduling is easy within the app. Support from Deebot has been excellent. If you have not had a mapping robot vacuum before you will not have experienced just how easy it makes regular vacuuming. You won't have to worry any longer about the vacuum getting caught on known obstacles such as cords once you have marked those spots off. In addition, The 901 is very affordable. This is a win-win!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Rzqvls2222
from Homer Glen, Illinois
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this product nearly 2 months ago. I'm generally satisfied with this product, if it wasnt for two issues in its design.
1. If the unit become stuck or is halted for any reason, when you press the auto button to resume, it begins its cleaning cycle from the beginning. I also own a neato, and it just resumes where it left off
1. If the unit become stuck or is halted for any reason, when you press the auto button to resume, it begins its cleaning cycle from the beginning. I also own a neato, and it just resumes where it left off
2. Doesnt always clean the entire mapped area even though the wifi signal is good in all areas.
3. Unit gas difficulty negotiating thicker carpets. Seems to labor entering and exiting these areas.
4. Does not always adhere to boundary areas.
4. Doesnt always adhere to
No, I would not recommend this to a friend.
Written by a customer while visiting ecovacs.com