Customer reviews from ecovacs.com
ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Average customer rating
4.1
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
242
4 Stars
142
3 Stars
40
2 Stars
37
1 Star
27
82%of customers recommend this product.
(
376 out of
460)
Customer Reviews for ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Posted by: Aaron 1234
from Edwardsville il
Verified Purchase:Yes
I bought the over a month ago very pleased with the functionality and simplicity of the unit and app
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Customer Rating
3
not as smart as the competition but works well
on November 7, 2019
Posted by: LAist12345
from Los Angeles CA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] this is my third deebot. They usually break after the year, but since they are significantly cheaper than the competition it makes sense (parts online for repairs being cheap too). the laser functionality works pretty well mapping your home. it doesn't clean as much as a random cleaning one like the M-80 series since it is cleaning for less time but it no longer gets stuck on every little thing left around the house (you can block off certain areas easily). overall I am happy with the purchase and setting it loose once a day maintains the house in good shape with minimal intervention from me.
I would recommend this to a friend!
Response from ecovacs.comBy Customer Care, November 20, 2019
Hello,
Thank you for your feedback. We're glad to hear the DEEBOT 900 has been working well and that the virtual boundaries have been helping to ensure a smoother cleaning process. Should you need any assistance with the DEEBOT, please feel free to reach out to us at customerservice@ecovacs.com and we'll be happy to help out.
Best,
Ecovacs Customer Care
Thank you for your feedback. We're glad to hear the DEEBOT 900 has been working well and that the virtual boundaries have been helping to ensure a smoother cleaning process. Should you need any assistance with the DEEBOT, please feel free to reach out to us at customerservice@ecovacs.com and we'll be happy to help out.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: Jsto125632
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the mapping technology and how it will clean everything. It can get stuck on some smaller items that it doesn't see but, it costs a fraction of the price for a high end smart vacuum.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Kaitlenannie
from Temecula, CA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the idea of virtual boundaries but they don’t always work
I would recommend this to a friend!
Response from ecovacs.comBy Customer Care, November 13, 2019
Hello,
We're sorry to hear the app has been causing some trouble. Please reach out to us at customerservice@ecovacs.com attention Steve and we'll help get the virtual boundaries running the way it should be.
Best,
Ecovacs Customer Care
We're sorry to hear the app has been causing some trouble. Please reach out to us at customerservice@ecovacs.com attention Steve and we'll help get the virtual boundaries running the way it should be.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: kmead24680
from Mobile, AL
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my new Deebot 900. It does a great job and is a huge time saver! I only wish it could store multiple maps for multi level homes. I primarily use it downstairs, so I store that map. When I use it upstairs, I just don't control it via the app. It returns to where it started. Then take it back downtstairs, turn it off and back on, and send it home to the charging station. Overall, I love it!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Anonymous
from New Jersey
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this for about 3 months now and don't know why it took me so long to buy a smart cleaning robot. I schedule it to run 2x a week and then manually run it every now and again.
I love how I can setup individual rooms to clean or skip.
The suction is great and is comparable to my normal vaccuum.
I would highly recommend this to anyone!
I love how I can setup individual rooms to clean or skip.
The suction is great and is comparable to my normal vaccuum.
I would highly recommend this to anyone!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Compulsive cleaner
from Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This has by far been one of the best robotic vacuum cleaners I’ve owned. I previously owned two different models of the roomba. I have owned the Deebot for about six months now. I will say Roomba has better marketing but not a superior product. The Deebot Is just a smarter vacuum cleaner. Where the Roomba would thrash about the house randomly the Deebot is so much smarter in its cleaning process. It does a great job cleaning and fully covers your cleaning area using a strategic pattern of cleaning. Plus the app is very user-friendly and intuitive. The only reason I did not read it five stars is because I have experienced a few issues with the app. Once it completed a cleaning cycle it gives you the scanned map area which is fantastic however I experienced a duplicate map area overlapping each other within the app. But that one small glitch aside it is by far the superior robotic vacuum on the market at a great price compared to the roomba
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Becky12345
from Birmingham
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had it for 2 months and it works great. Original setup took some time and effort but all worthwhile. The app on the phone works like a charm. Can pick what areas you want done and when complete it shows where it went on the app.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com