Customer reviews from ecovacs.com
ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Average customer rating
4.1
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
242
4 Stars
142
3 Stars
40
2 Stars
37
1 Star
27
82%of customers recommend this product.
(
376 out of
460)
Customer Reviews for ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Posted by: Anonymous
from New Jersey
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this for about 3 months now and don't know why it took me so long to buy a smart cleaning robot. I schedule it to run 2x a week and then manually run it every now and again.
I love how I can setup individual rooms to clean or skip.
The suction is great and is comparable to my normal vaccuum.
I would highly recommend this to anyone!
I love how I can setup individual rooms to clean or skip.
The suction is great and is comparable to my normal vaccuum.
I would highly recommend this to anyone!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: kmead24680
from Mobile, AL
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my new Deebot 900. It does a great job and is a huge time saver! I only wish it could store multiple maps for multi level homes. I primarily use it downstairs, so I store that map. When I use it upstairs, I just don't control it via the app. It returns to where it started. Then take it back downtstairs, turn it off and back on, and send it home to the charging station. Overall, I love it!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Kaitlenannie
from Temecula, CA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the idea of virtual boundaries but they don’t always work
I would recommend this to a friend!
Response from ecovacs.comBy Customer Care, November 13, 2019
Hello,
We're sorry to hear the app has been causing some trouble. Please reach out to us at customerservice@ecovacs.com attention Steve and we'll help get the virtual boundaries running the way it should be.
Best,
Ecovacs Customer Care
We're sorry to hear the app has been causing some trouble. Please reach out to us at customerservice@ecovacs.com attention Steve and we'll help get the virtual boundaries running the way it should be.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: Jsto125632
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the mapping technology and how it will clean everything. It can get stuck on some smaller items that it doesn't see but, it costs a fraction of the price for a high end smart vacuum.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Customer Rating
3
not as smart as the competition but works well
on November 7, 2019
Posted by: LAist12345
from Los Angeles CA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] this is my third deebot. They usually break after the year, but since they are significantly cheaper than the competition it makes sense (parts online for repairs being cheap too). the laser functionality works pretty well mapping your home. it doesn't clean as much as a random cleaning one like the M-80 series since it is cleaning for less time but it no longer gets stuck on every little thing left around the house (you can block off certain areas easily). overall I am happy with the purchase and setting it loose once a day maintains the house in good shape with minimal intervention from me.
I would recommend this to a friend!
Response from ecovacs.comBy Customer Care, November 20, 2019
Hello,
Thank you for your feedback. We're glad to hear the DEEBOT 900 has been working well and that the virtual boundaries have been helping to ensure a smoother cleaning process. Should you need any assistance with the DEEBOT, please feel free to reach out to us at customerservice@ecovacs.com and we'll be happy to help out.
Best,
Ecovacs Customer Care
Thank you for your feedback. We're glad to hear the DEEBOT 900 has been working well and that the virtual boundaries have been helping to ensure a smoother cleaning process. Should you need any assistance with the DEEBOT, please feel free to reach out to us at customerservice@ecovacs.com and we'll be happy to help out.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: Aaron 1234
from Edwardsville il
Verified Purchase:Yes
I bought the over a month ago very pleased with the functionality and simplicity of the unit and app
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Rla3reed93
from Prattville AL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Ok, in all fairness I have not used one by another manufacturer with app. Roomba we tried didn’t map on an app. I love the app. You can start it from anywhere, follow progress, and even do select areas or block areas by adding virtual wall on app. It’s been great for our pet hair on hardwood, can’t comment to other surfaces. For the features this one is far cheaper than competition. No regrets.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: mdeleon009
from Orlando, FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this vacuum for about two months and so far it has worked wonderfully. The app syncs up with Alexa and I can pause or start it without getting my phone out of my pocket or getting up off the couch. The scheduling and mapping are a breeze to use as well. One thing that I at first did not get on board with was the size of the dust bin, but I realize that if it is emptied once a day then it never gets too full (and that's running it three times a day!).
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com