Customer reviews from ecovacs.com
ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Average customer rating
4.1
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
242
4 Stars
142
3 Stars
40
2 Stars
37
1 Star
27
82%of customers recommend this product.
(
376 out of
460)
Customer Reviews for ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Posted by: DeebotMaster
from Tampa,FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] My wife and I originally had a Roomba. Long story short, it got ruined from and stop working. We decided to upgrade to the Deebot 900 and we absolutely love it. The Deebot 900 is much more quiet than our previous roomba and it cleans better. I added a picture to show how much dog hair it picks up in just an hour of cleaning. It's also low enough that it fits under our coffee and side tables. I highly recommend purchasing the Deebot 900. App is user friendly too :)
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Lonngoochy
from Indian Trail, NC
Gender:Male
Verified Purchase:Yes
The vacuum on the 900 is great. I always wonder where the dirt is coming from that I find in the dust compartment. As with the other Ecovac devices I’ve owned, I’m confused at the algorithm it uses when it comes across certain scenarios. I wish I could be a consultant for their engineering department and help them learn what really happens that I truly believe could be solved. Anyway, the BEST feature that has helped me with its few downfalls is the barrier feature that can be done while it’s in a current cleaning cycle. Previous machines made you wait until after the current cycle was completed. This is by far Ecovacs best unit yet and I’m glad they worked with me until the machine that fit my needs was made available.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Joe blow11
from Anaheim ca
Gender:Male
Verified Purchase:Yes
I had purchased two of these. Returned both for the same following reason.
When the vacuum gets “stuck” for whatever reason, the battery will eventually become fully discharged. The vacuum will not have enough power to even get itself back to the charging dock.
After reading the instructions and talking with customer support on how to get the vacuum charged again, all attempts failed. Putting the vacuum on and off the charger three time themes on the fourth time let charge never worked for me. These are expensive vacuums that should have a much better solution.
I spent a little more money on a roborock vacuum. Works much better. When the vacuum get stuck or blocked behind a door the vacuum goes to sleep and will resume when the issue is corrected. And if I put it on the charger on my own, it charges without a hickup.
To make Deebot better. Fix the charging issue.
No, I would not recommend this to a friend.
Response from ecovacs.comBy Customer Care, November 20, 2019
Hello,
Thank you for your review. We're sorry to hear your experience with the DEEBOT was less than perfect. Should you decide to try our brand again in the future, please don't hesitate to reach out to us at customerservice@ecovacs.com with any questions you may have. We'll always be happy to help out.
Best,
Ecovacs Customer Care
Thank you for your review. We're sorry to hear your experience with the DEEBOT was less than perfect. Should you decide to try our brand again in the future, please don't hesitate to reach out to us at customerservice@ecovacs.com with any questions you may have. We'll always be happy to help out.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: Chris Frew
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought over a month ago and use it everyday. I haven't pulled out my vaccum since! Only reason I give it a 4 is I have to clean off the brushes pretty often because my hair gets twisted up and cloggs the brush.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Phifer9059
from Tupelo, MS
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had this vacuum for about a month now and it does an excellent job. The mapping of the floor plan of the house is amazing. I can setup a virtual fence to keep in from going in areas such as my daughters room. I can also use the app to send it to clear a specific area. Plus it gives me updates on the cleaning status of scheduled runs.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Rich Hannah
from Post Falls, ID
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] After figuring out router connection issues, this vaccum is amazing. Watched it map the house and set up the daily cleaning schedule. Takes care of all that daily dog hair that piles up. Love it.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: mdeleon009
from Orlando, FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this vacuum for about two months and so far it has worked wonderfully. The app syncs up with Alexa and I can pause or start it without getting my phone out of my pocket or getting up off the couch. The scheduling and mapping are a breeze to use as well. One thing that I at first did not get on board with was the size of the dust bin, but I realize that if it is emptied once a day then it never gets too full (and that's running it three times a day!).
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Rla3reed93
from Prattville AL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Ok, in all fairness I have not used one by another manufacturer with app. Roomba we tried didn’t map on an app. I love the app. You can start it from anywhere, follow progress, and even do select areas or block areas by adding virtual wall on app. It’s been great for our pet hair on hardwood, can’t comment to other surfaces. For the features this one is far cheaper than competition. No regrets.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com