Customer reviews from ecovacs.com
ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Average customer rating
4.1 out of 5
4.1
(488 Reviews)
Open Ratings Snapshot
Rating breakdown 488 reviews
5 Stars
242
4 Stars
142
3 Stars
40
2 Stars
37
1 Star
27
82%of customers recommend this product. 
(
376 out of 460
)
Best Buy Privacy Policy
Customer Reviews for ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Customer Rating
5 out of 5
5
cleans great!
on November 28, 2019
Posted by: themugician
from Coos Bay, Or
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm not allowed to have pets in my apartment, so instead, I bought a Deebot, and put googley eyes on it. His name is Francis and I love him.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Customer Rating
4 out of 5
4
DEEBOT 900
on November 28, 2019
Posted by: Friend1234
from Georgia Atlanta
Gender:Male
Verified Purchase:Yes
I bought this one month ago and it was working great until now it keeps stopping in the middle of it’s work for no reason. It has gotten somewhat better since yesterday but still not working correctly.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Customer Rating
3 out of 5
3
Little Guy
on November 28, 2019
Posted by: Little Guy
from Carrollton Texas
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the third one I have tried. The other two would not charge. Third one does not save charging is completed but I can see that the battery is full so can live with that. I can map the whole house but have trouble getting It to clean the whole house all the time. Sometimes it does and other times jumps all over. Usually it finds its docking place and other times says it is docked and then I find him some other place. It is just not reliable. I am debating talking it back and trying another brand. With three and none working right I think I have given this brand a fan chance to get me one that would work like it should.
No, I would not recommend this to a friend.
Response from ecovacs.comBy Customer Care, December 8, 2019
Hello,

We're sorry to hear the DEEBOT has been acting up. If you could please reach out to us at customerservice@ecovacs.com attention Steve we'll be happy to help diagnose and troubleshoot these issues right away.

Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Customer Rating
3 out of 5
3
We like it overall but...
on November 28, 2019
Posted by: K9ltd33333
from Manteca Ca
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We went into this with low expectations but overall it has been a good vacuum. I like the mapping and it does pretty good with this. What we don’t like it that it will sometimes get stuck on certain carpets that are shorter than longer ones it will have no issues with. Also sometimes when it finds itself in a tight spot it will continue to repeat the same movements to get out and not try new ones, so it stays stuck. It should use the laser to tell which way is the right path.
I would recommend this to a friend!
Response from ecovacs.comBy Customer Care, January 23, 2020
Hello,

We appreciate the feedback and we're glad to hear you've liked the DEEBOT overall. We're sorry to hear the robot has run into some troubles but if you could please reach out to us at customerservice@ecovacs.com attention Steve we'll be happy to help out.

Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Customer Rating
5 out of 5
5
Way better than the cheap off-brand I bought first
on November 28, 2019
Posted by: Djyoungs12
from Virginia Beach, VA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Vacuums in rows which is much more efficient than the cheaper off brands. Very quiet
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Customer Rating
4 out of 5
4
Deebot 907
on November 28, 2019
Posted by: Kfeldmeier
from Fremont, CA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this Deebot 907 after we had purchased our Deebot 937 to clean our second story floors. The cleaning algorithm appears to be different from our 937, but it developed a thorough map and cleans the entire upstairs floors. The lower profile allows it to clean under certain furniture that is not possible with our 937. We like the performance of the unit - the only drawback seems to be with battery life. The best we have ever seen is 89 minutes whereas with our 937 we routinely see between 105 - 110 minutes. The unit is a great complement to our 937 and both bots greatly simplify our lives. With uprights or built-in vacuums we would spend a couple of hours once a week to vacuum the house - now all we do is set the program and they clean once a day or twice a day. Our floors have never felt so clean!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Customer Rating
4 out of 5
4
Very helpful
on November 28, 2019
Posted by: GSpring1055
from Eau Claire, Wi
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have been using our deebot almost daily for about 3 months now. Its been a huge time saver with 2 dogs and a toddler. It does a great job and I love being able to vacuum my house from work, the grocery store or bed! The map feature is great. But would appreciate if you could save more than one map for multi level homes. The app is faulty at times, and wants to remap our home too frequently which can be frustrating which is why it was given 4 stars and not 5, but aside that we love it!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Customer Rating
2 out of 5
2
Cleans but the rest stinks
on November 28, 2019
Posted by: Unhappy220
from Home
Verified Purchase:Yes
It cleans ok. The app changes, told I had to update it or lose options on old app. They couldn’t get new app working so I am stuck with a basic vacuum. Has trouble finding “home” more then I would like.
No, I would not recommend this to a friend.
Response from ecovacs.comBy Customer Care, December 8, 2019
Hello,

Thank you for the review. To help the robot on its journey home, please make sure to locate the charging station in an area pressed up firmly against a wall with a few feet of space clear on each side. If you could please reach out to us at customerservice@ecovacs.com attention Steve we'll be happy to help out with the app issues the robot has experienced.

Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
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