Customer reviews from ecovacs.com
ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Average customer rating
4.1
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
242
4 Stars
142
3 Stars
40
2 Stars
37
1 Star
27
82%of customers recommend this product.
(
376 out of
460)
Customer Reviews for ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Posted by: Jraimondi01
from Manahawkin NJ
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought the robot for my new house with wood floors. Very easy to use and program thru the app. Only issue is it gets stuck on raised mats and floor dividers
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Anonymous
from Torrance, CA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this few months back and I’m so happy I did. I have a long haired cat and this little helper makes sure there isn’t too much cat hair around the house. I love how I can schedule a cleaning on different days and times. Also the vacuum is not to loud. The only feature I wish it had is that it would save the floor plan on the app so I can also take it to the second floor. But every time you take it a new place it has to remap it.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Anonymous
from North Carolina
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my Deebot 900 series after research. It does a good job cleaning. Transitions different levels (carpet, tile, rugs) with ease. Cleans corners and close around turns. Unfortunately, the Deebot app needs work. The Deebot returns frequently for recharge.
I would recommend this to a friend!
Response from ecovacs.comBy Customer Care, October 8, 2019
Hello,
Thank you for your feedback. If you could please reach out to us at customerservice@ecovacs.com attention Steve we'll be happy to help out with any issues our app has experienced.
Best,
Ecovacs Customer Care
Thank you for your feedback. If you could please reach out to us at customerservice@ecovacs.com attention Steve we'll be happy to help out with any issues our app has experienced.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: NancyOsburn
from Wa
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this about a month ago. We have 2 cats, so the stray litter pickup was important. Deebot cleans up the best of it.
Let me say that if one does a thorough vacuum with their own hands in the cracks and places any robatic vac can't get to about once a month, this is a great vacuum. I really like this vacuum. I am using it for an almost daily run.
That said, it does good daily pickup with our 2 cats. I need to empty the container once through its 1 hour tour (I've learned to pause the cycle, then start again) through our living space, about 1200sf. If I wait 2 or more days, I need to be around to know when to empty it more. The dirt container is petite but easy to empty. Getting things like chairs, baskets, cords, and other things that one doesn't want to get in the way and remove beforehand, become habit. It has gotten hung up a few times, but once I know why, it is easy to remedy so it doesn't happen again. A learning curve, but well worth it, in my opinion! I am very happy with this machine.
Let me say that if one does a thorough vacuum with their own hands in the cracks and places any robatic vac can't get to about once a month, this is a great vacuum. I really like this vacuum. I am using it for an almost daily run.
That said, it does good daily pickup with our 2 cats. I need to empty the container once through its 1 hour tour (I've learned to pause the cycle, then start again) through our living space, about 1200sf. If I wait 2 or more days, I need to be around to know when to empty it more. The dirt container is petite but easy to empty. Getting things like chairs, baskets, cords, and other things that one doesn't want to get in the way and remove beforehand, become habit. It has gotten hung up a few times, but once I know why, it is easy to remedy so it doesn't happen again. A learning curve, but well worth it, in my opinion! I am very happy with this machine.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Unschooler
from Kentucky
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My first Deebot was a joy until it wouldn't charge on the base any more. The warranty replacement that came was defective and confused and couldn't make a map of where it was and spun in circles. So now we are on our third. So far so good, I am loving it again. So when it works well it is fabulous. It really gets the dirt. The first time we used the newest one our cleaning person had just finished doing the floors, but the Deebot still found a lot of dirt.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: renzokuken57
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was excited to see an affordable reboot vacuum that compared to Roomba’s I7 and S9 models. Detailed mapping, with additional virtual blocking features that those Roombas did not have.
From day one, the robot would not save any map. No matter how many times I ran the robot, it would never remember a map and often couldn’t find its base.
I’ll save my money and purchase something else worth while.
No, I would not recommend this to a friend.
Response from ecovacs.comBy Customer Care, October 7, 2019
Hello,
We're sorry to hear about the mapping issues. Please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to help guide the robot through the initial mapping process so the DEEBOT can be used to its full potential.
Best,
Ecovacs Customer Care
We're sorry to hear about the mapping issues. Please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to help guide the robot through the initial mapping process so the DEEBOT can be used to its full potential.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: Deebot fan
from doylestown, pa
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great cleaning device, but, sometimes has difficulty transitioning from room to room. (with different floor surfaces) Overall I love my Deebots. I have two of the 900 series and one 70 series. I have a bad back and I no longer have to bend to clean under furniture, beds and the like
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Karla12345
from Texas
Gender:Female
Verified Purchase:Yes
I love that it works but it remand every time. Still gets stuck in the same places. Can’t tell it where to not go. Maybe I’m the one who hasn’t figured it out yet. Does get a lot up from the floors.
I would recommend this to a friend!
Response from ecovacs.comBy Customer Care, October 7, 2019
Hello,
We're sorry to hear about the mapping issues. Please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to help get the DEEBOT through the initial mapping process so the more advanced features such as virtual boundaries can be used.
Best,
Ecovacs Customer Care
We're sorry to hear about the mapping issues. Please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to help get the DEEBOT through the initial mapping process so the more advanced features such as virtual boundaries can be used.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com