Customer reviews from ecovacs.com
ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Average customer rating
4.1
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
242
4 Stars
142
3 Stars
40
2 Stars
37
1 Star
27
82%of customers recommend this product.
(
376 out of
460)
Customer Reviews for ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Posted by: Anonymous
from Cumming GA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and it's working as expected. Sometimes this devices doesn't go back to the ducking station upon cleaning
I would recommend this to a friend!
Response from ecovacs.comBy Customer Care, January 23, 2020
Hello,
Thank you for the feedback. To help the robot return back to the charging station, please make sure to place the dock in an area pressed up firmly against a wall with a few feet of space clear on each side. We hope this helps, but if the issue persists please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to offer further assistance.
Best,
Ecovacs Customer Care
Thank you for the feedback. To help the robot return back to the charging station, please make sure to place the dock in an area pressed up firmly against a wall with a few feet of space clear on each side. We hope this helps, but if the issue persists please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to offer further assistance.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: msathish81
from Mayfield heights, OH
Gender:Male
Verified Purchase:Yes
Boundary setting-would be nice if we can set circular boundaries for not rectangular or squarish, like the picture below
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: MadEye Moody Dad
from Chicago, IL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] While the jury is still out on the longevity of this product, it’s so far so great! If it can fit, it will clean.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Al Michael
from Doha, Qatar
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and Im very happy. Great addition to our home
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Customer Rating
5
Can't live without it- amazing!
on December 9, 2019
Posted by: Sarahbb1975
from Milltown, IN
Gender:Female
[This review was collected as part of a promotion.] We have wood & tiles floors in our entire house & our Deebot 900 cleans every inch with literally a push of the button! With our furbaby in the house, it's a pet lovers dream!
Written by a customer while visiting ecovacs.com
Posted by: NoJoyin STL
from St. Louis, MO
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this item to replace an aging Roomba. Picked your unit because in your advertising you specifically stressed how adept it was for handling transitions between surfaces (carpet, tile, hardwood, etc.) I find that the Deebot is trapped in the room it starts with. I come home and find it dead at the "bump" where the transition is. I've abandoned this unit, and gone back to my old Roomba, which just happily cruises over all of my transitions, in both directions.
No, I would not recommend this to a friend.
Response from ecovacs.comBy Customer Care, December 8, 2019
Hello,
Thank you for the review. The D900 has a max door sill crossing of 1.8cm (about 0.71in). If the transition is higher than this, the robot may experience some trouble. If you could please reach out to us at customerservice@ecovacs.com attention Steve we'll be happy to look into this case for you and help out with the trouble.
Best,
Ecovacs Customer Care
Thank you for the review. The D900 has a max door sill crossing of 1.8cm (about 0.71in). If the transition is higher than this, the robot may experience some trouble. If you could please reach out to us at customerservice@ecovacs.com attention Steve we'll be happy to look into this case for you and help out with the trouble.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: Lulu and JLS
from Goleta, CA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I needed help. DEEBOT 900 arrived and has been named "Lulu". She cleans so much dog hair and dander, I really appreciate it. I empty her out often to keep her busy... When she's tired she goes home to recharge. She's amazing!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: drhall4134
from Grand Rapids, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had one Deebot 900 and loved it so much that I bought a second one for downstairs. Being single man I sometimes don't get round to dusting, and vacuuming as much as I should. I with these Deebot 900's I can turn them on from anywhere and they do the job. I have a central VAC system, but these work better. With over 3200' sqt to clean these make the job easier.!!!!!!! If you don't have one ---buy one.
Side not, had a service issue and they were awesome in helping solve it.
Side not, had a service issue and they were awesome in helping solve it.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com