Customer reviews from ecovacs.com
ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Average customer rating
4.1
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
242
4 Stars
142
3 Stars
40
2 Stars
37
1 Star
27
82%of customers recommend this product.
(
376 out of
460)
Customer Reviews for ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Posted by: Quinny1234
from Miami
Verified Purchase:Yes
I had it for about a month. It’s amazing. I turn it on every night right before sleep. Next morning, floors are clean. It works on tiles and rugs as well. However, it can only record one level floor map. I live in 2-stores home. When I clean the 2nd floor, the DEEBOT get lost and mess up the software sometimes, especially when I move the Deebot back to the charging station, it gets tricky to re-charge. Overall I’m happy with it.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Anonymous
from california
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been using it for few months now and cannot believe how wonderful its features are. Its truly a personal assistant that can independently and sensibly carry out its responsibilities. In fact, since it will interact with you, it makes you feel its part of the family. My kids have an adoring name for it.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Justinryanjackson
from Columbus OH
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does a good job keeping toddler crumbs off our kitchen floor. I also really like the app controlled boundary zones so that it stays where I want it.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Neiltheman
from montreal
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Needs time to map the floor but one that is done, it is unbeatable!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Roofmonqey
from Central California
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this vac, it does the job, quickly. Also love that I can follow the progress of the cleaning map on the app.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Customer Rating
5
Non brush feature works great with pet hair
on September 21, 2019
Posted by: ericloi260
from Edmonton
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] using for 1 month and it has made my house alot cleaner day to day
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: FirtinaEli
from Cumming GA
Gender:Female
Verified Purchase:Yes
This robot vacuum is awesome! It cleans in a pattern, and does not miss any spot. It just had some hard time while finding its base, but I figured it was due to the furniture close to the base. I removed the furniture little farther and problem was solved. It goes back to base when battery is low, and continues cleaning when charged enough. The only drawback would be the dust bin. I wish it was bigger. I empty it half way and and run it! I definitely recommend this vacuum. The price is very reasonable compared to its features!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Jdixon7095
from Ohio
Gender:Female
Verified Purchase:Yes
When I first set this up, the vacuum was on the charger for several days but would not charge. Was going to box it up without ever being able to use it and return it. I tried one more time and the battery charged and I was able to use it. It worked well for about a week. (It does an awesome job of vacuuming, when it works). It's been on charge for 2 weeks and still won't work. It's getting boxed up and returned. Too bad because I think it could have been a great product.
No, I would not recommend this to a friend.
Response from ecovacs.comBy Customer Care, September 24, 2019
Hello,
We're sorry to hear the robot is experiencing some trouble. Please check to make sure the power switch is in the "I" position and not the "O" position. If it is in the "O" position, the unit will experience the phenomenon described here where it will appear to be charging, even though it is not. Should the problem persist, please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to assist you further.
Best,
Ecovacs Customer Care
We're sorry to hear the robot is experiencing some trouble. Please check to make sure the power switch is in the "I" position and not the "O" position. If it is in the "O" position, the unit will experience the phenomenon described here where it will appear to be charging, even though it is not. Should the problem persist, please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to assist you further.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com