Customer reviews from ecovacs.com
ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Average customer rating
4.1
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
242
4 Stars
142
3 Stars
40
2 Stars
37
1 Star
27
82%of customers recommend this product.
(
376 out of
460)
Customer Reviews for ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Posted by: Williethegreat
from 1790 Castro hill ave
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We’ve had Deebot for approximately 1 month and it has changed our life. My grandson loves it too.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Treamarie1
from Murrells inlet
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and have had multiple problems with it. I would not buy it again
No, I would not recommend this to a friend.
Response from ecovacs.comBy Customer Care, January 23, 2020
Hello,
We're sorry to hear your experience with the DEEBOT has been less than perfect so far. The 900 comes with a one year limited manufacturer's warranty and if you could please reach out to us at customerservice@ecovacs.com attention Steve we'll be happy to help out with any trouble the robot has run into.
Best,
Ecovacs Customer Care
We're sorry to hear your experience with the DEEBOT has been less than perfect so far. The 900 comes with a one year limited manufacturer's warranty and if you could please reach out to us at customerservice@ecovacs.com attention Steve we'll be happy to help out with any trouble the robot has run into.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: raygotti17
from California
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought one from Costco about a month ago. Easy setup and cleans the floor great. Definitely saves us times and does a great job cleaning
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: tc mac son
from Los Angeles
Verified Purchase:Yes
Like the machine, except I still have yet to figure out the mapping. I have a large home and the battery dies before it completes the cycle and/or gets hung up on something like a rug and never finishes. I haven't had time to figure it out but when I do, I think I'll love it. For now, it's a bit frustrating because I am not tech savvy and there is a learning curve.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Brutis6976
from Dayton, OH
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have three dogs and hard floors so the tumble weeds where rough to keep up with. We finally decided to get a robot vac and chose the DEEBOT for its smart Navi, digital boundaries, and hard floor attachment. After a little confusion with the Wi-Fi (it doesn’t like to connect to hidden networks) we were up and running and couldn’t be happier! We have it run every night and can’t imagine not having one now.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Rzqvls2222
from Homer Glen, Illinois
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this product nearly 2 months ago. I'm generally satisfied with this product, if it wasnt for two issues in its design.
1. If the unit become stuck or is halted for any reason, when you press the auto button to resume, it begins its cleaning cycle from the beginning. I also own a neato, and it just resumes where it left off
1. If the unit become stuck or is halted for any reason, when you press the auto button to resume, it begins its cleaning cycle from the beginning. I also own a neato, and it just resumes where it left off
2. Doesnt always clean the entire mapped area even though the wifi signal is good in all areas.
3. Unit gas difficulty negotiating thicker carpets. Seems to labor entering and exiting these areas.
4. Does not always adhere to boundary areas.
4. Doesnt always adhere to
No, I would not recommend this to a friend.
Written by a customer while visiting ecovacs.com
Posted by: martalli421
from Illinois
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this several months ago and it has been an excellent robot vacuum. Mapping is top notch and scheduling is easy within the app. Support from Deebot has been excellent. If you have not had a mapping robot vacuum before you will not have experienced just how easy it makes regular vacuuming. You won't have to worry any longer about the vacuum getting caught on known obstacles such as cords once you have marked those spots off. In addition, The 901 is very affordable. This is a win-win!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: RVFTAPuertoRico
from Puerto Rico
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m very happy! Clean perfect! Navigates around the house quiet
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com