Customer reviews from ecovacs.com
ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Average customer rating
4.1
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
242
4 Stars
142
3 Stars
40
2 Stars
37
1 Star
27
82%of customers recommend this product.
(
376 out of
460)
Customer Reviews for ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Posted by: Frareda123
from West Bloomfield, mi
Verified Purchase:Yes
It’s handy when you are busy parents or person just start on your phone app where to scan and let got and go by it’s self charge by no worries
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: JDBrewHaHa
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve never owned a robot vacuum before. Read some reviews and got some referrals from a few friends. Landed on this Deebot 900. I have loved it ever since. The mapping is fantastic. Being able to set no-go zones on the app is so easy. The vacuuming power is great and it has exceeded every expectation. I have recommended this one to everyone I have spoken to since.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: 2characterstooshort
from NorCal
Gender:Male
Verified Purchase:Yes
My first robo-vac ... didn't know what to expect. Purchased to see if the concept of a robo-vac works for me - it does.
This Ecovacs 907 is amazingly smart and intuitive ... except for the few times it's stupid and bull-headed and gets stuck.
So far ... so good. I'll keep it!
This Ecovacs 907 is amazingly smart and intuitive ... except for the few times it's stupid and bull-headed and gets stuck.
So far ... so good. I'll keep it!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: rachelfrommn
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this about a month ago and have many troubles using it. When I can get it to clean, it does a good job cleaning the floors. However, if anything in my house changes, like putting up the Christmas tree, it easily confuses the machine. It often cannot find its charger and thinks it is in a different room than it is. I'm not sure if I'm going to keep it or return it to the store. It isn't as easy to use as I'd hoped.
No, I would not recommend this to a friend.
Response from ecovacs.comBy Customer Care, December 27, 2019
Hello,
Thank you for the review. For the Christmas tree, we would recommend using the virtual boundary ability of the DEEBOT to keep the robot from going into that area. We'd also recommend placing the charging dock in an area pressed up firmly against a wall with a few feet of space clear on each side to help the DEEBOT make it back home.
We hope this helps, but should you need any further assistance please reach out to us at customerservice@ecovacs.com attention Steve where we'll be happy to help out.
Best,
Ecovacs Customer Care
Thank you for the review. For the Christmas tree, we would recommend using the virtual boundary ability of the DEEBOT to keep the robot from going into that area. We'd also recommend placing the charging dock in an area pressed up firmly against a wall with a few feet of space clear on each side to help the DEEBOT make it back home.
We hope this helps, but should you need any further assistance please reach out to us at customerservice@ecovacs.com attention Steve where we'll be happy to help out.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: Russ171717
from Seattle
Gender:Male
Verified Purchase:Yes
It’s not smart as it should be. It bumps into the same obstacles many time trying to go through, vacuum few times over vacuumed area. Would be better if it would go around perimeter and then inside the area. Having hard time to find charger.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Customer Rating
5
Great robot vacuum. Love the mapping feature.
on December 11, 2019
Posted by: ransumana01
from tx
Gender:Male
Verified Purchase:Yes
Good value for the money, does an excellent job mapping and cleaning the area.
Written by a customer while visiting ecovacs.com
Posted by: Holley2929
from Gentry,AR
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My husband bought this for me as a birthday gift and I’m in love with it!! I have 4 kids 3 dogs and 2 cats and I don’t know how I managed to keep my floors clean before... but now it’s just one less thing for me to worry about and now if someone just pops in or a planned dinner my floors look amazing!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: really not satisfied
from Indiana
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have now had 4 Ecovac Deebots. Every one of them has failed. When they work they are great but when they fail thats the end. They will not stay connected to the internet and their support is worthless, foreign country reading from a script no help at all. I really wish they would fix their problems as I think it could be a great product but needs a lot of help with the software, and battery issues.
No, I would not recommend this to a friend.
Written by a customer while visiting ecovacs.com