Customer reviews from ecovacs.com
ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Average customer rating
4.1
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
242
4 Stars
142
3 Stars
40
2 Stars
37
1 Star
27
82%of customers recommend this product.
(
376 out of
460)
Customer Reviews for ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I’ve had my Deebot for about a month now. I’m definitely happy I purchased it. I did have some struggles with the initial mapping. It took a few attempts to get the process to complete. Part of this was due to the fact that it took two full battery cycles to cover my home.
Occasionally when I send it to clean, it says it can’t locate itself on the map even though I haven’t moved it. Sending it back to the dock does the trick and we are in business.
Beyond these minor annoyances, it does a good job of cleaning and my floors look much better these days with my DEEBOT cleaning every day.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Cutlasssx70
from Aubrey TX
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love are robot vaccuum cleaner it does great job and learn the house. The app is very nice and it work with my alexa.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: MJPoznan71
from IRB, FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this to make daily floor cleaning easier. This thing just keeps making a chore obsolete and does an amazing job!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Jamie12345
from Dillon, MT
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've really enjoyed my Deebot for the short time that I have had it. My only complaint is that it is a bit hard to get it to program all the way. I got a new internet router right after programming the first time and had to do it again. If it ran out of batteries while mapping the first time, you have to start completely over. But it does a good job covering the entire area!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: gaucheb101
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We recently bought this vacuum and it is amazing.
Cleans extremely well
Cleans extremely well
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Hudhud abd
from Los Angeles, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this last month. She has trouble find the charge deck. Many times turn around itself and ask for help. When battery low it is hard to know if it found the deck charge.
No, I would not recommend this to a friend.
Response from ecovacs.comBy Customer Care, December 27, 2019
Hello,
Thank you for the feedback. To help the robot on its journey home, please locate the charging dock in an area with a few feet of space clear on each side and limit the amount of infrared signals between the robot and charger. This should help fix the issue, but if the problem persists, please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to assist you further.
Best,
Ecovacs Customer Care
Thank you for the feedback. To help the robot on its journey home, please locate the charging dock in an area with a few feet of space clear on each side and limit the amount of infrared signals between the robot and charger. This should help fix the issue, but if the problem persists, please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to assist you further.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: Johnjohn00
Verified Purchase:Yes
[This review was collected as part of a promotion.] Robot kept getting stuck under fridge, on rugs, under couch. Tried on different floors even We returned because it was so poor.
No, I would not recommend this to a friend.
Written by a customer while visiting ecovacs.com
Posted by: Junior1371
from Seattle
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Took advantage of an amazing Coscto price and purchased the Deebot to replace another brand that died. I could not be happier with the Deebot, to have the mapping tech and reliability at such an affordable price was too good to pass up. Great product.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com