Customer reviews from ecovacs.com
ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Average customer rating
4.1
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
242
4 Stars
142
3 Stars
40
2 Stars
37
1 Star
27
82%of customers recommend this product.
(
376 out of
460)
Customer Reviews for ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Posted by: OregonMike
from Oregon
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love my ecobot 900. Works great and is always keeping my house spotless! I do wish you could adjust what the app defines as rooms, and schedule rooms individually, but that is me being nitpicky!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: TramVo0255
from Houston TX
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and could not be more pleased. The mapping function is a must, I bought an older version before this one and I had to return right away because it didn’t have the mapping. Without the mapping function, the vacuum would clean your house randomly and some times go over the same spot twice, and won’t clean some spots which is annoying. Only complaint I have is that, sometimes it go to the area where you blocked off on the map and get stuck and ran out of battery, the memory is not the greatest. Maybe the newer version of this is better.
Overall, very happy with it
Overall, very happy with it
Written by a customer while visiting ecovacs.com
Posted by: Nikhil2101
from New York
Gender:Male
Verified Purchase:Yes
I returned it the next day. Service is horrible. Don’t but
No, I would not recommend this to a friend.
Written by a customer while visiting ecovacs.com
Posted by: srinivas2019
from Frisco, TX
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Performce pretty good. able to map the house and automatically charge and clean the house. Able to pick uppet hair and other small hard peices which cleaning. No issues as such, except tends to get stuck if there is step like bump at the door crossings. Able to schedule cleaning, Let alexa start and stop clean. Taking away one start, because so far in a months use, i see some dirt in the cleaning path that is not picked up for some reason. Robot is cleaning since it fills up with pet hair, dirt after cleaning. Performing as expected and advertised. Great online char support right from app.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: koodoocoonoo
from san jose, ca
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] VERY HAPPY with this DEEBOT 900. this is the very first product that I buy make mywife so HAPPY. Thank you ECOVAC
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: useless for the price
from pikeviile tn
Gender:Male
Verified Purchase:Yes
not pleased, keeps saying battery low light will not stay on keeps going off wifi on phone app
No, I would not recommend this to a friend.
Response from ecovacs.comBy Customer Care, December 27, 2019
Hello,
We're sorry to hear the robot is acting up. Please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to help locate the source of the issue and get the robot back up and running the way it should be.
Best,
Ecovacs Customer Care
We're sorry to hear the robot is acting up. Please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to help locate the source of the issue and get the robot back up and running the way it should be.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: JosephChicago
from Chicago
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The apps is great and the robot is quiet. It cleans well but the bin is very small so it needs to be empty after very 2 rounds of cleaning. After 5 weeks of use I think it is a good product but since fews days the robot sometime stop itself in middle of a cleaning scheduled with the apps. I hope it is just a non permanent bug ...
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Noneusenow
from Columbus, Ga
Gender:Male
Verified Purchase:Yes
Mapping app needs work. Vaccum sometimes dont complete room. Goes start in different. Then comes back to finish. If you touch vaccum while is charging on schedule cleaning. It goes to cleaning complete and you have to start over
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com