Customer reviews from ecovacs.com
ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Average customer rating
4.1
(488 Reviews)
Rating breakdown 488 reviews
5 Stars
242
4 Stars
142
3 Stars
40
2 Stars
37
1 Star
27
82%of customers recommend this product.
(
376 out of
460)
Customer Reviews for ECOVACS Robotics - DEEBOT 900 Wi-Fi Connected Robot Vacuum - White
Posted by: Bibichicago
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have to say I am really impressed.
YOU HAVE TO BUY THIS ONE ! For Christmas....I love my vacuum he did an amazing job it s very helpful I have 2 kids and one cat !
I do not know how I did before without my deebot! easy to use easy to maintain i do not find it defective! I bought the same if I had
And very quiet ❤️❤️❤️
YOU HAVE TO BUY THIS ONE ! For Christmas....I love my vacuum he did an amazing job it s very helpful I have 2 kids and one cat !
I do not know how I did before without my deebot! easy to use easy to maintain i do not find it defective! I bought the same if I had
And very quiet ❤️❤️❤️
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: NLSPEARS01
from Michigan
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] My wife begged me for robot vac for a long time. I finally gave in and purchased the Deebot 900 after reading numerous reviews of various robot vacs. I'll just say this thing is AWESOME! We have a 2 story home, so we use it for our floor which is 1400+ sqft and and open floor plan. This vac's cleaning ability and thoroughness exceeded my expectations. The floors is a mix of hardwood, carper, and linoleum. It cleans everything. We have not had to clean the floor ourselves since buying it!
If there is any cons, it would be that the mapping can be querky at times. If the robot gets stuck somewhere and discharges. Even if you power it off and put bsck on base, when you turn it back on it mostl likely loses the map. Not a huge issue as it rebuilds the maps pretty quickly, but you lost your virtual boundaries and have to wait till it remaps to use them again. As well as custom cleaning areas.
Other than that. I will be buying a second one for out second floor. Unless hopefully deebot updates this one to remember multiple floors.
Written by a customer while visiting ecovacs.com
Posted by: MyLilly2018
from Columbia, SC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really impressed with the features they packed into this little vacuum. From the little laser on the top which is great at mapping the room and avoiding any obstacle, to a wifi heat map that tells me where my wifi is bad, this has it all!
Add to it the Google Assistant integration and the great mobile app, I really can't understand why anyone would use anything else.
Add to it the Google Assistant integration and the great mobile app, I really can't understand why anyone would use anything else.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Deebot_owner
from SC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this to replace an Arte iClebo vacuum which was less than two years old but quit working. This thing works so much better! Some of the best features are the virtual boundaries, brushless vac option (for pet hair), and mapping. My old vacuum would get stuck all the time but this one is much smarter and quieter. I can set boundaries in the app if there is an area that it's likely to get stuck (cables, low clearance items, etc.) and I don't have to clean the brush regularly like I did with my old vac. I highly recommend this to everyone!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Customer Rating
5
Significantly more advanced than anticipated.
on October 23, 2018
Posted by: klantic3141
from Cherry Hill, NJ
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The mapping software is outstanding.....the unit has been error free.....easy to operate....effective at cleaning
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Buyer19900
from Illinois
Verified Purchase:Yes
The map is not what I expected. It is being forgotten any time I send the vac back to base and it starts all over again. Sometimes it messes up the map while vacuuming and doesn’t know where the bade is any more. I am disappointed.
No, I would not recommend this to a friend.
Response from ecovacs.comBy Customer Care, March 18, 2019
Hello,
We are sorry to hear about the mapping issues. If you could please contact us at customerservice@ecovacs.com attention Steve we'll be happy to help find the source of the issue and make sure the map saves.
Best,
Ecovacs Customer Care
We are sorry to hear about the mapping issues. If you could please contact us at customerservice@ecovacs.com attention Steve we'll be happy to help find the source of the issue and make sure the map saves.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: SoRadical30
from Aldie,VA
Gender:Female
Verified Purchase:Yes
My husband got this for me so that it would help lessen my load of things to do since having had my second child. It has been super helpful and has been very efficient at vacuuming up my dog hair and crumbs from my toddler. I love that you can use the app to select and area of the home that needs a little extra attention. The little hiccups that I have noticed with this is that it does not adjust well to being on a different floor. It does not like having its docking station moved. It does not like being under my pack and play, or having objects near/over top it while it is “restoring the map”. We have also noticed it has a little trouble with our coffee table because it can do under some parts buyback not others which confuses it.
Even with these little things it does make my life easier and we are looking to save up some money to get two more, one for each floor.
Oh, and it connects to our google home so we can just tell google to vacuum which my husband loves doing...
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Lawrence900
from Boynton Beach, Fl
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought our Deebot 900 in December 2017. It does a good job cleaning but our house is 2700 sf so it can’t finish the cleaning on one charge. The Deebot has trouble finding the charging station although I’ve tried moving it to several different locations in our house. When I have to place it on the charging station it doesn’t finish cleaning after it is fully charged. I also find the periodically the app isn’t able to see the Deebot so I need to delete and reinstall the Deebot with the app.
No, I would not recommend this to a friend.
Written by a customer while visiting ecovacs.com