Customer reviews from epson.com
Epson - Expression Home XP-5100 Wireless All-In-One Printer
Average customer rating
4.1
(402 Reviews)
Rating breakdown 402 reviews
5 Stars
243
4 Stars
61
3 Stars
34
2 Stars
22
1 Star
42
79%of customers recommend this product.
(
298 out of
377)
Customer Reviews for Epson - Expression Home XP-5100 Wireless All-In-One Printer
Customer Rating
1
Extremely upset
on November 1, 2020
Posted by: Javaun340
from Atlanta
Had this for not even 2 years, and it stopped working already.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Bobby D., Epson, November 2, 2020
Hello Javaun340, we're here to help, and we would like to hear about the specific issues that you've encountered. Your Expression Home XP-5100 includes free technical support for the life of the product. Please reach out to our support team for assistance by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20XP-5100; Hours: Monday - Friday, 7 am - 4 pm PT. We look forward to hearing from you. Kind Regards, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
2
constant trouble
on November 4, 2020
Posted by: owlhoot
from Lynchburg, Va
Purchased this printer 3 months ago and at least once a week I have to restart printer and
PC to make it print. Its one step above junk
PC to make it print. Its one step above junk
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from epson.comBy Bobby D., Epson, November 5, 2020
Hello owlhoot, we're very sorry for the trouble that you've experienced with Epson XP-5100. Your Expression Home printer includes free lifetime technical support, and we would like to hear more about this connectivity issue. Please reach out to our support team for assistance by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20XP-5100; Hours: Monday - Friday, 7 am - 4 pm PT. We're here to help. Kind Regards, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
3
conectar wireless
on November 6, 2020
Posted by: Anilu
from Emporia, KS
I can't connect wireless
I would recommend this to a friend!
Quality
3
Value
3
Response from epson.comBy Bobby D., Epson, November 10, 2020
Hello Anilu, your Expression Home XP-5100 printer includes free lifetime technical support, and we're here to help. Epson provides useful information in the FAQs at www.epson.com/s/SPT_C11CG29201#questions to help you address most issues with connectivity. If you need further assistance, our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
3
Easy to use. Many features that are helpful
on November 7, 2020
Posted by: Ellen19
from Adairsville, Ga
I bought this a couple of weeks ago but the black ink only lasted for a few printings. It is also expensive to replace for the amount of printing you ge.
No, I would not recommend this to a friend.
Quality
4
Value
3
Response from epson.comBy Bobby D., Epson, November 10, 2020
Hi Ellen19, we appreciate your time in sharing your experience. The ink cartridges included with the Epson XP-5100 are designed for initial setup only and most of this ink will be used to charge the ink delivery system. Your Expression Home printer also includes free lifetime technical support, and we can help optimize your print settings for more efficient ink consumption. For further assistance, please call our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Easy to Operate
on November 7, 2020
Posted by: Anonymous
from KY
Prints well
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
great set up
on November 8, 2020
Posted by: gary 84
from columbiacity in
i bought this yesterday
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Great buy for a printer
on November 13, 2020
Posted by: Jon A
from Hemet, Ca
I am impressed with the quality and functionality of Epson's XP-5100 small in one printer.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Epson Printers, Only the Best!
on November 14, 2020
Posted by: gibson0670
from Jamestown, NY
I have owned nothing but Epson printers for the past 20 years or longer and they are the best printers that one can buy. I have never had any issues with any of my, about five, Epson printers. I use them until I can no longer find ink or when they quit working after ten years. That was the case with my Epson Artisan 810. I still have the original receipt for the Artisan 810 which I had purchased it on 11/30/10. It finally quit working on 11/06/20 and I know that I did get my money's worth on that printer. I highly thank you Epson for my Artisan 810 printer lasting almost ten years and I hope my new one being the Expression Home XP- printing as long.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com