Customer reviews from epson.com
Epson - Expression Home XP-5100 Wireless All-In-One Printer
Average customer rating
4.1
(402 Reviews)
Rating breakdown 402 reviews
5 Stars
243
4 Stars
61
3 Stars
34
2 Stars
22
1 Star
42
79%of customers recommend this product.
(
298 out of
377)
Customer Reviews for Epson - Expression Home XP-5100 Wireless All-In-One Printer
Customer Rating
5
Does exactly what I was looking for
on May 10, 2020
Posted by: onexeno
from Mesa, AZ
I bought this printer a year ago after having several with a prior printer; not an Epson. I had an Epson many years ago, back in the days of dot matrix, and it lasted forever. I have had several other printers since that have made better boat anchors than printers, so I reverted back to Epson and have been very please. The reviews for this printer were good, and the price was right. My only issue is the scanning software is clunky and not user friendly.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Very quick and easy to use!!
on May 14, 2020
Posted by: Asefthemes82
from Batesburg, sc
This customer did not provide a text review.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
4
Easy to Install
on June 9, 2020
Posted by: Pam P
from Charleston, WV
I just purchased and installed it on my computer. Extremely easy to install.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
5
I like everything about it!
on June 18, 2020
Posted by: Gini45
from Tiffin, OH
Purchased Epson because I had had 2 HP's in the past 2 years and they've crapped out so it was time to try something different....and this is a great machine....and quiet...I love it!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
3
some problems
on August 15, 2020
Posted by: charlot
from Richmond, IN
This printer has some nice features, but I'm having problems with jams when printing on 24 lb. paper. To its credit, the jams are easy enough to clear out.
No, I would not recommend this to a friend.
Quality
3
Value
3
Response from epson.comBy Bobby D., Epson, August 17, 2020
Hello charlot, thank you for your feedback on the XP-5100. If you need assistance, Epson provides useful information in the FAQs at www.epson.com/s/SPT_C11CG29201#faq-8796127504460 to help address issues with paper feed. You can also call Epson Support directly for help at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. We value your business, and we're here to help. Kind Regards, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Simple easy set up and use
on October 13, 2020
Posted by: Bradleytally
from Kansas City
With use of apps, online preset tutorials and of course youtube, set and use was exponentially efficient!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
4
Grate printer for a great price.
on October 22, 2020
Posted by: Cash Family Printer
from Salem, Oregon 97304
Well the only reason I gave 4 stars is because my color content is not coming out right
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
2
Looks eay to use
on October 28, 2020
Posted by: Anonymous
I bought this two months ago and it consistently falls off the network
No, I would not recommend this to a friend.
Quality
2
Response from epson.comBy Bobby D., Epson, October 29, 2020
Hello Preston, your Expression Home XP-5100 printer comes with free lifetime technical support, and we're here to help. Epson provides useful tips to help you troubleshoot most problems with network connectivity in the FAQs at www.epson.com/s/SPT_C11CG29201#faq-8796127635532. If you prefer to speak directly to someone from Epson Support, please call (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com