Customer reviews from epson.com
Epson - Expression Home XP-5100 Wireless All-In-One Printer
Average customer rating
4.1
(402 Reviews)
Rating breakdown 402 reviews
5 Stars
243
4 Stars
61
3 Stars
34
2 Stars
22
1 Star
42
79%of customers recommend this product.
(
298 out of
377)
Customer Reviews for Epson - Expression Home XP-5100 Wireless All-In-One Printer
Customer Rating
1
Disappointing at best
on March 17, 2020
Posted by: john29
from Kent UK
This just doesn't work, set it up fine and could air print. After the first time it's never worked since. I've tried all the troubleshooting tips to no avail.
So frustrated just feel like putting it in the rubbish
So frustrated just feel like putting it in the rubbish
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Bobby D., Epson, March 18, 2020
Hello john29, we sincerely apologize for the issues that you're experiencing with the Epson XP-5100. We value your business, and we're here to help. Please give us a chance to help by calling our support team directly at 1-800-241-5794; Hours: Monday - Friday, 7 am - 5 pm (PT). We appreciate your time and we look forward to your call. Kind Regards, Bobby - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Fast and easy set-up.
on March 19, 2020
Posted by: Anonymous
69=Nice
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
5
Clear printing! Perfect photos!
on March 19, 2020
Posted by: Murt
from Florida
Bought this in early March after TWO more expensive by a well known brand and had nothing but trouble with them. The print was no where near as clear as it is with the Epson.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
2
bad start
on March 19, 2020
Posted by: nobody special
from near atlanta
the user interface is not user freindly. many sub screens and indecipherable key images. Hope these are jsut learning pains. Epson has a good name. I need time to figure out.
No, I would not recommend this to a friend.
Quality
3
Value
3
Response from epson.comBy Bobby D., Epson, March 20, 2020
Hello nobody special, thank you for your feedback. Your Epson XP-5100 includes a 1-year Limited Warranty, plus free technical support for the life of the product. If you ever need assistance, please call our support team at (562) 276-4382; Hours: Monday - Friday, 8 am - 4 pm PT. We'll forward your feedback to the relevant departments to help us improve future Epson products. Kind Regards, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Easy setup!
on March 20, 2020
Posted by: Badbull1974
The best printer I've purchased. Easy set-up! Printed from my laptop and phone flawlessly! Very quiet. Great purchase for the price!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Wonderful steps easy to follow plus I love the look
on March 21, 2020
Posted by: Vee2020
from Jacksnville Fl
I needed a new printer, had a cannon for years! My fist time ever having an Epson can' wait to enjoy it fully with printing needs I have only had it for one day!! It looks so good too
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
easy to setup
on March 23, 2020
Posted by: gibby210
from San Antonio, TX
I love how easy it was to setup on 2 laptops and 2 cell phones the prints are really nice I definitely recommend this printer to everyone the ink cartridge's are also very affordable
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
2
It works
on March 24, 2020
Posted by: Stephanie f
from Ca
I bought this a week ago. I dont like the scanner because you can only scan I item at a time.
No, I would not recommend this to a friend.
Quality
2
Value
3
Response from epson.comBy Bobby D., Epson, March 24, 2020
Hi Stephanie, we appreciate your feedback and will ensure it's forwarded to the appropriate product teams for review. Your Epson XP-5100 includes a 1-year Limited Warranty, plus free lifetime technical support. If you ever need assistance, please call our support team at (562) 276-4382; Hours: Monday - Friday, 8 am - 4 pm PT. Additionally, you can also find useful information, including device drivers and FAQs, on the product support site at www.epson.com/support/xp5100. Kind Regards, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com