Customer reviews from epson.com
Epson - Expression Home XP-5100 Wireless All-In-One Printer
Average customer rating
4.1
(402 Reviews)
Rating breakdown 402 reviews
5 Stars
243
4 Stars
61
3 Stars
34
2 Stars
22
1 Star
42
79%of customers recommend this product.
(
298 out of
377)
Customer Reviews for Epson - Expression Home XP-5100 Wireless All-In-One Printer
Customer Rating
4
happy with purchase
on February 22, 2020
Posted by: lizzerdd
from Bayonne, NJ
small, quite,easy to use after initial set which was lengthy
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting epson.com
Customer Rating
4
Easy set yo
on February 22, 2020
Posted by: PJB61
from Olathe, KS
I just bought the printer tonight. I don't have much experience with it, but the set up was straight forward. If you can read, you can set this up. wireless printing is going to be great.
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting epson.com
Customer Rating
4
very good product
on February 23, 2020
Posted by: DEENNY48
from NEW YORK
CAN"T WAIT TO GET STARTED ON THE COPIER.HEARD GOOD REVIEWS
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
3
Setup meh!!
on March 6, 2020
Posted by: Anonymous
from Williamsport PA
I bought This item a few ago. Setup was kind of Rocky, but it works great.
I would recommend this to a friend!
Quality
3
Value
5
Response from epson.comBy Bobby, Epson, March 6, 2020
Hi Tahira, thank you for sharing your experience. We appreciate your business and value your feedback. Your Epson XP-5100 comes with a 1-year Limited Warranty, plus free lifetime technical support. If your ever need assistance, our support team can be reached at (562) 276-4382; Hours: Monday - Friday, 6 am - 8 pm PT; Saturday, 7 am - 4 pm PT. Additionally, Epson provides useful information, including FAQs and printer software, on the product support page at www.epson.com/support/xp5100. Once again, thank you and have a wonderful day. Regards, Bobby - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
4
So far, so good
on March 10, 2020
Posted by: Simplyt
from Pineville, LA
I just had to replace my Epson WF2750 because no one could help me when it would not recognize the black ink cartridge. I really loved the ease of setting it up and the performance. So I will give Epson XP5100 a chance. Set up was very easy, so we will see if it out lasts the other one, which was only a year. If not, guess I will have to go to another brand.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
2
Easy set up, compact printer, but goes through ink QUICK
on March 12, 2020
Posted by: Wonderlandmom
from Swayzee, IN
I bought this for home use, I print a lot of stuff off like stickers, coloring pages, documents, photos. The set up was quick and easy! However, the quality of my prints were not to my satisfaction and the ink ran out within a week and a half, despite me only printing maybe 20-25 pages off. I returned this printer and went with a different brand. I was pretty disappointed!
No, I would not recommend this to a friend.
Quality
2
Value
3
Response from epson.comBy Bobby D., Epson, March 13, 2020
Hello Wonderlandmom, we regret to hear your experience with the Epson XP-5100 was so disappointing. Customer feedback is very important to us. We'll ensure your feedback is forwarded to the appropriate product teams for review. If we can help you with anything else, please call our support team at (562) 276-4382; Hours: Monday - Friday, 6 am - 8 pm PT; Saturday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product. Sincerely, Bobby - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Easy to operate
on March 13, 2020
Posted by: Roberta658
from Upstate NY
I bought this printer because I needed a new printer that was easy to install and run and didn't cost a fortune. The Epson XP-5100 fit my needs. I had no problem installing it wirelessly and it runs great. So far so good. Am very happy with it.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
4
Easy Setup
on March 16, 2020
Posted by: Bruin1010
from Georgia
Setting up the printer and then establishing the wireless connection to my laptop was easy. Just give yourself about 15 minutes and don't rush. Pay attention to the instructions and all will work out well.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com