Customer reviews from epson.com
Epson - Expression Home XP-5100 Wireless All-In-One Printer
Average customer rating
4.1
(402 Reviews)
Rating breakdown 402 reviews
5 Stars
243
4 Stars
61
3 Stars
34
2 Stars
22
1 Star
42
79%of customers recommend this product.
(
298 out of
377)
Customer Reviews for Epson - Expression Home XP-5100 Wireless All-In-One Printer
Customer Rating
5
Amazing Quality
on May 4, 2018
Posted by: Deneshab
from Columbia,MS
I have to say that I am impressed with this product. It was very easy to setup. I enjoy the mobile app features available for printing on the go. There is a touch panel on the front of the product that you can easily select what action you want to do. There is even a photo fix adjustment settings for quick photo printing from straight from usb drives and more. The product will even close the feeding trays itself after clicking the action to do so. I am a photographer and graphic designer and this has made my business so much easier. The scan tool is very accurate. The ink levels don't deplete easily. I recommend this printer to all users of any experience. It is well worth it.This is a review for the Epson Expression Home XP-5100 All-in-One Printer that I received free of charge to do a beta test and review.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
easy setup
on October 30, 2018
Posted by: LisaW
from Hyattsville MD
I just purchased this printer and set up was a breeze.
I would recommend this to a friend!
Quality
5
Value
5
Response from epson.comBy Quinn, CIJ, October 31, 2018
Hi Lisa, thank you for this five-star review of your Epson XP-5100 printer. We appreciate your business, and hope you have a wonderful day! Cheers, Quinn – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Disappointed
on November 15, 2019
Posted by: Logan12
from Orlando Florida
Does not print no matter what I do to reset any possible problem. Disappointed to say the least
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Bobby, Epson, November 18, 2019
Hello Logan12, we apologize for the disappointing experience that you've encountered with your Epson printer. We're here to help and would like to hear more about the issues that you're experiencing. Your XP-5100 includes a 1-year Limited Warranty and free lifetime technical support. Please reach out to our Epson Advanced Support Team for assistance by calling 1-800-241-5794 between 6 am – 8 pm (PT), Monday – Friday.
Sincerely,
Bobby – The Epson Team
Sincerely,
Bobby – The Epson Team
Written by a customer while visiting epson.com
Customer Rating
1
Horrible support
on February 15, 2020
Posted by: lindamclinda
from Rockville, Ind
I bought so I could print important papers soon. My old Epson printer quit after 10 years or more. I wanted another Epson printer. Big Mistake. It will print blank sheets. I cannot print sheets with printed words. I cannot find anything to tell me what to do. HORRIBLE SUPPORT.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Bobby, Epson, February 17, 2020
Hello lindamclinda, we're sorry to hear that we were not yet able to resolve this issue with previous support. Your Epson XP-5100 includes a 1-year Limited Warranty, plus free technical support for the life of the product. Please reach out to our support team at (562) 276-4382; Hours: Monday - Friday, 6 am - 8 pm PT; Saturday, 7 am - 4 pm PT. We hope to hear from you soon. Sincerely, Bobby - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Regret buying
on May 20, 2020
Posted by: spclk_16
from Phoenix az
Pooly made. Poor set up instructions. Would not scan. The sound of it printing was awful. I thought the video may have been a little off, but it's actually worse sounding in person. Returned for refund
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Elizabeth, Epson, May 22, 2020
Hi Spclk_16, we're sorry to hear you were not satisfied with your XP-5100 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. We appreciate your time in sharing your experience and hope you have a nice day.
Kind Regards, Elizabeth – The Epson Team.
Kind Regards, Elizabeth – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
good printer and fast
on September 26, 2020
Posted by: LE Pilot
from Palmyra, In.
Bought this printer 2 weeks ago. Easy to set up.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
1
JUNK
on September 16, 2021
Posted by: Fed Up with JUNK
from nebraska
Everytime it says updates are available the unit quits working!!! Getting tired of this!!! Going to use it for a boat anchor pretty quick!!!
No, I would not recommend this to a friend.
Quality
1
Value
3
Written by a customer while visiting epson.com
Customer Rating
1
DO NOT BUY
on October 14, 2021
Posted by: Jan a
from Ky
I’ve had this printer 3-4 months and have already spent more in replacing cartridges than the printer is worth. If you want to only replace the black cartridge, it will not print without replacing all color cartridges.
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting epson.com