Customer reviews from otterbox.com
OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Average customer rating
4.3
(1,017 Reviews)
Rating breakdown 1,017 reviews
5 Stars
654
4 Stars
158
3 Stars
89
2 Stars
61
1 Star
55
84%of customers recommend this product.
(
818 out of
974)
Customer Reviews for OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Posted by: Heather1991
Verified Purchase:Yes
I love this case it’s not bulky but it protected from a pretty hard fall. Sleek and cute design
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mother87
Verified Purchase:Yes
I’m really disappointed with this phone case, when it arrived and I took it out of package it had scratches on the back of the case and it scratches so easy. It looks like I’ve had it a long time and I’ve only had it a few weeks.
Response from otterbox.comBy OtterBox, Customer Service Team, June 11, 2018
Hi Mother87,
Uh oh, looks like this Symmetry series had a run-in with some sword-fighting pirates while it was traveling! We apologize that it received some scratches, but not to worry - our swashbuckling Otters won't make you walk the plank. Just give them a call at 1-855-688-7269, and they'll "ship" you a new case so that you can "treasure" your iPhone for a long time to come!
Best,
OtterBox Customer Service Team
Uh oh, looks like this Symmetry series had a run-in with some sword-fighting pirates while it was traveling! We apologize that it received some scratches, but not to worry - our swashbuckling Otters won't make you walk the plank. Just give them a call at 1-855-688-7269, and they'll "ship" you a new case so that you can "treasure" your iPhone for a long time to come!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: DCHUAZE
Verified Purchase:Yes
It looks great but it came with a minor scratches which is rather disappointing from otterbox. Nevertheless, I'm sure it'll protect my phone when I start using it. Thanks
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, June 11, 2018
Hey DCHUAZE,
We so apologize that this Symmetry series didn't arrive as expected! While you're right in thinking that this cosmetic casualty won't affect the protective abilities of the unit, our friendly Otters would still love to get off to a fresh start with a warranty replacement. Just give them a ring at 1-855-688-7269, and they'll be happy to set up a claim right away!
Sincerely,
OtterBox Customer Service Team
We so apologize that this Symmetry series didn't arrive as expected! While you're right in thinking that this cosmetic casualty won't affect the protective abilities of the unit, our friendly Otters would still love to get off to a fresh start with a warranty replacement. Just give them a ring at 1-855-688-7269, and they'll be happy to set up a claim right away!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: KimR
Verified Purchase:Yes
Smooth to the touch, easy to hold, went on without any stress...very happy with my purchase
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Drew25
Verified Purchase:Yes
I bought the black panther case a week ago and upon opening, the case had already sustained a dent on the middle of his face. The colors also weren’t as vibrant and clear as i thought it was going to be as depicted in the pictures. It is also a huge scratch magnet so just a warning for everyone else out there. For the price of the case it was not what I was expecting at all.
Response from otterbox.comBy OtterBox, Customer Service Team, June 11, 2018
Hey there Drew25,
We're so sorry to hear that when you received this Symmetry series, the case had already been fighting a battle to defend Wakanda and had received some damage! Please feel welcome to call our heroic Otters at 1-855-688-7269, and they'll save the day with a super warranty claim. You'll have a sleek new case protecting your iPhone before you know it!
Best,
OtterBox Customer Service Team
We're so sorry to hear that when you received this Symmetry series, the case had already been fighting a battle to defend Wakanda and had received some damage! Please feel welcome to call our heroic Otters at 1-855-688-7269, and they'll save the day with a super warranty claim. You'll have a sleek new case protecting your iPhone before you know it!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: JulioV
Verified Purchase:Yes
First day it came my son dropped my phone down the steps and I was like "well there goes the phone". Went down picked it up and the case was still in tact and phone safely secured. THANK YOU OTTER BOX once again
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lord Byron II
Verified Purchase:Yes
Purchased this for my wife, who is a huge Disney fan. She is very happy with it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Torinsam
Verified Purchase:Yes
I love this product! I was looking for a protective case that would hold up and survive summer camps and my two sons. But also wanted something bright and colorful!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com