Customer reviews from otterbox.com
OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Average customer rating
4.3
(1,017 Reviews)
Rating breakdown 1,017 reviews
5 Stars
654
4 Stars
158
3 Stars
89
2 Stars
61
1 Star
55
84%of customers recommend this product.
(
818 out of
974)
Customer Reviews for OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Posted by: Mz Mullins
Verified Purchase:Yes
I stopped using OtterBox several years ago and switched to Speck because all they offered the large/waterproof cases. This new sleek and slim case is perfect! I do wish the back of the case had the rubber grips to prevent sliding and scratching the back of the case because after day two of using.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: reodiva
Verified Purchase:Yes
Received a certificate from my daughter bc she did not need another case. I looked through serveral cases and found the one I like, it is bright and cheery. So far so goood. I like the warranty.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: PeggyC
Verified Purchase:Yes
Cute design and a durable case but I’ve only had it in my phone for about 6 hours and it already has some scratches on it. Bummed about that because I was excited 2 get an actual OtterBox!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, May 8, 2018
Dear PeggyC,
We'd be bummed too! We apologize that this Symmetry series is having trouble resisting a good back scratch, and while this won't compromise the protective integrity of the unit, our sleek Otters would still love to smooth things over with a warranty replacement. Please feel welcome to call them at 1-855-688-7269, and they'll set this up right away!
Best,
OtterBox Customer Service Team
We'd be bummed too! We apologize that this Symmetry series is having trouble resisting a good back scratch, and while this won't compromise the protective integrity of the unit, our sleek Otters would still love to smooth things over with a warranty replacement. Please feel welcome to call them at 1-855-688-7269, and they'll set this up right away!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: hanksmama
Verified Purchase:Yes
I bought the navy case with gold dots. The design is super cute and the case protects my phone well. It's a low profile design which doesn't add too much bulk to my phone. It slips in and out of my pockets and purse with ease.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Micki
Verified Purchase:Yes
I wanted so much to love this case but I have has it for about s week now and it is completely scratched up. Not cute plus feels weird on my hands. I am not happy. As an Otterbox case I expected more durability. And I am not tough on my phone at all.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, May 9, 2018
Hi Micki,
We expect durability from the Symmetry series too! We apologize that your most recent experience with this case has not quite met expectations, and our stylish Otters would love to outfit you with a savvy new warranty replacement. Just give them a ring at 1-855-688-7269, and they'll start up a claim right away!
Best,
OtterBox Customer Service Team
We expect durability from the Symmetry series too! We apologize that your most recent experience with this case has not quite met expectations, and our stylish Otters would love to outfit you with a savvy new warranty replacement. Just give them a ring at 1-855-688-7269, and they'll start up a claim right away!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Pica
Verified Purchase:Yes
Great protection for your phone and top quality product
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: BBKoontz
Verified Purchase:Yes
Great protection for my phone but makes it too heavy! I wouldn’t of spent $50 on this case but since it was free I’m making it work!!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, May 11, 2018
Hey BBKoontz,
We're sorry to hear that this Symmetry series is just a little too bulky for your comfort level! We do our best to streamline our case designs as much as possible, but at a certain point, it just isn't worth it to sacrifice more protective layers. The good news is that your device should be safe from anything the world decides to throw at it! Please feel welcome to call our friendly Otters at 1-855-688-7269 with any further questions or comments!
Cheers,
OtterBox Customer Service Team
We're sorry to hear that this Symmetry series is just a little too bulky for your comfort level! We do our best to streamline our case designs as much as possible, but at a certain point, it just isn't worth it to sacrifice more protective layers. The good news is that your device should be safe from anything the world decides to throw at it! Please feel welcome to call our friendly Otters at 1-855-688-7269 with any further questions or comments!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: JJGM
Verified Purchase:Yes
Very study and protective, also very cute and fashionable. Hope it doesn’t yellow on sides but so far so good!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com