Customer reviews from otterbox.com
OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Average customer rating
4.3
(1,017 Reviews)
Rating breakdown 1,017 reviews
5 Stars
654
4 Stars
158
3 Stars
89
2 Stars
61
1 Star
55
84%of customers recommend this product.
(
818 out of
974)
Customer Reviews for OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Posted by: Johnnie
Verified Purchase:Yes
I love my Symmetry case. I have the black/Peach striped one. I didn’t really like the defense case because it was very bulky. The symmetry case is a lot smaller but still provides good protection for my iphone 7plus. Of course I would recommend a glass screen protector but regardless it’s great. Will definitely buy another symmetry case
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Hdgo
Verified Purchase:Yes
The case is cute. But when talking on the phone people have a hard time hearing me because it is thick around the speakers. Also the material is prone to scratches. If I could get a different one I would
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 18, 2017
Hey Hdgo!
Here at OtterBox, we think you deserve to have a cute case that also provides practical security! The Symmetry does have protective barriers around the edges of the speaker; however, they should not be impacting the audio quality of your phone calls. This is a mystery that our super-sleuth Otters would love to investigate! Additionally, we're happy to process a warranty claim for any cosmetic damages, such as scratches, so please feel free to call us at 1-855-688-7269. We'll leave these issues in the dust and get you cruising towards some smooth protection!
Regards,
OtterBox Customer Service Team
Here at OtterBox, we think you deserve to have a cute case that also provides practical security! The Symmetry does have protective barriers around the edges of the speaker; however, they should not be impacting the audio quality of your phone calls. This is a mystery that our super-sleuth Otters would love to investigate! Additionally, we're happy to process a warranty claim for any cosmetic damages, such as scratches, so please feel free to call us at 1-855-688-7269. We'll leave these issues in the dust and get you cruising towards some smooth protection!
Regards,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Haley
Verified Purchase:Yes
Great case. Super cute. Looks great with the rose gold iPhone. Also no yellowing, so that’s a huge plus!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Gilliam
Verified Purchase:Yes
I bought this case for my iPhone 8 plus . I have had the case on my phone for two days and the back has scratches all over it .. I have not be rough on this case in anyway .. very disappointing, will be returning it!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 19, 2017
Dear Gilliam,
We're so sorry to hear that your iPhone 7 Plus Symmetry got scratched so quickly, and that you felt processing a return would be the best option. Had you contacted our friendly Otters at 1-855-688-7269, we would have been happy to send out a warranty replacement, but we certainly understand your decision. We sincerely hope that this experience does not sour your opinion on us for future purchases, and we hope to see you back! Let us know if you have any further questions or concerns!
Warmly,
OtterBox Customer Service Team
We're so sorry to hear that your iPhone 7 Plus Symmetry got scratched so quickly, and that you felt processing a return would be the best option. Had you contacted our friendly Otters at 1-855-688-7269, we would have been happy to send out a warranty replacement, but we certainly understand your decision. We sincerely hope that this experience does not sour your opinion on us for future purchases, and we hope to see you back! Let us know if you have any further questions or concerns!
Warmly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: laurenb
Verified Purchase:Yes
I bought this case to replace an older one and I am so happy! This style is sleek and I love that the back of this newer otter box is shiny!!! I can’t wait to get a second one in the color I originally wanted!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Amv123
Verified Purchase:Yes
Glad I purchased this case, it’s very sturdy and the clear design allows me to show off my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Laurenash430
Verified Purchase:Yes
I love me cases for my phone. After purchasing an iPhone 8 plus I knew I wanted a clear case so I could show off the back of the phone. Apprehensive because I hadn’t seen the case in person, only online but I love the case. Only downfall is the way the buttons are creating makes it really hard to push.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cohailyy
Verified Purchase:Yes
I bought this case for my iPhone 8 plus and it’s pretty amazing. Great fit and looks exactly as expected also a lot more protective then I thought for a symmetry case. Definitely recommend.
Written by a customer while visiting otterbox.com