Customer reviews from otterbox.com
OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Average customer rating
4.3 out of 5
4.3
(1,017 Reviews)
Open Ratings Snapshot
Rating breakdown 1,017 reviews
5 Stars
654
4 Stars
158
3 Stars
89
2 Stars
61
1 Star
55
84%of customers recommend this product. 
(
818 out of 974
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Customer Rating
1 out of 5
1
Scratched
on February 24, 2017
Posted by: Laurap87
Verified Purchase:Yes
I love this the symmetry series but am not satisfied with this particular case. It is shiny and scratches with anything what so ever.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox,  Customer Service Team, February 27, 2017
Hi Laura,

Thanks for your feedback! We are sorry that this Symmetry case is getting a bit scratched up. Although it is better that the case is scratched and not your iPhone 7 Plus, we do understand why this might be disappointing.

If you feel that your case is compromised please give our friendly Otters a call and we will gladly assist in any way that we can. We can be reached at 1-855-688-7269 and we are happy to help!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love it
on February 26, 2017
Posted by: Kcraw9
Verified Purchase:Yes
I love my new case. Not only is it colorful but I love the protection it offers my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Great case!
on February 27, 2017
Posted by: MSH1421
Verified Purchase:Yes
After a couple of weeks, I am enjoying the new case. I prefer a case that has a soft rubber interior with the hard plastic shell, so this was an easy choice. I had cases like that in the past from other brands, with trendy patterns
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Ok 7+ case
on March 5, 2017
Posted by: Paula
Verified Purchase:Yes
I bought this thinking it would be like my old 4s otter box case, that is, protect the phone from being dropped. However, this series for the 7+ does not include screen protection or heavy duty corner
protection. It is also very smooth (not rubbery) which makes it easy to slip off surfaces. This case is decorative only in my opinion. I will be buying a heavier duty case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, March 6, 2017
Hi Paula,

We are sorry for any misunderstanding with the Symmetry case. Perhaps you had the Defender case for your iPhone 4s as it does have the built in screen protector and silicone slipcover on the outside. Check out the link below for more information on the Defender for the iPhone 7 Plus.

http://www.otterbox.com/en-us/iphone-7-plus-defender-series

Of course, please do not hesitate to give our friendly Otters a call if you have any questions. We can be reached at 1-855-688-7269 and we’re happy to help!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
I really like this case.
on March 7, 2017
Posted by: Spcycwgrl
Verified Purchase:Yes
I purchased the black and white polka dot case. As others have mentioned it is hard plastic and can be a little slick, not as slick as the iPhone itself though. The sides and front are more rubbery and offer a good grip. I have one of those gravity testing cats and tile floors. If it turn the iPhone face down it doesn't slide and foils her experiments! So far it has a few very fine scratches on the back, but nothing much, though it is worth noting that I work from home so I travel and have my phone in a bag or pocket much less often than the average person. I'm very pleased so far!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Worth it !!
on March 9, 2017
Posted by: MommyE
Verified Purchase:Yes
I'm not sure about the people saying it's not clear mine is perfectly clear super nice thin feel fits perfect! And love the feeling that my phone is in a cute case that's outterbox!! They have never let me down b4 hopefully this one will do the same !
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Cute case
on March 10, 2017
Posted by: Marah190
Verified Purchase:Yes
Bought this case because it is clear and shows my phone, haven't dropped it yet so hoping that it has good protection. Fits snug on phone and isn't slippery.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Not so happy
on March 14, 2017
Posted by: Melanie C
I bought this for my daughter and it did what it was supposed to do but after a month the plastic on the back stated to come off
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, March 16, 2017
Hi Melanie,

Thanks for your feedback! We’re sorry to see that your daughter’s symmetry case is peeling on the back. We completely understand why you are not so happy and we absolutely want to rectify this abnormal issue as soon as possible.

When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will gladly get a warranty replacement lined up in practically no time at all!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
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