Customer reviews from otterbox.com
OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Average customer rating
4.3
(1,017 Reviews)
Rating breakdown 1,017 reviews
5 Stars
654
4 Stars
158
3 Stars
89
2 Stars
61
1 Star
55
84%of customers recommend this product.
(
818 out of
974)
Customer Reviews for OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Posted by: Cottonator
Verified Purchase:Yes
I am VERY happy with my purchase. My phone is protected at the same time showing the color of the actual device. What was the point of buying the Rose Gold if you can't show it, right?!?!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lory
Verified Purchase:Yes
I recommend this case and crystal clear symmetry it's a hard protector and I like it very much have for this three weeks ago for my 7Plus is it snuggles up with my iphone and I highly recommend this for my phone but if you get the crystal clear make sure you put only lighter colors and not the black !!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Beware of the shiny surface
on October 26, 2016
Posted by: Otterluver
So I have my case for a week. And I can already start to see all of the tiny little scratches from the day-to-day use. Next time I won't get a case with a shiny surface.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: cnbcnbcnb
Verified Purchase:Yes
I have had otterbox cases for all of my phones, but I am so disappointed with this one. I expected the case to be more durable and matte/easy to grip but instead the black portion with polka dots is slick and glossy. I have had it on my phone for less than 24 hours and it is scratched to pieces. It shows every single flaw and fingerprint. For the price this is just very underwhelming. I wish it was more durable and not so easily scratched, I hate to think about what this case will look like in 6 months :/
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, November 21, 2016
Hi there,
We’re sorry that this Symmetry case is getting scratched up! We understand why that would be disappointing and we certainly want to rectify this unfortunate situation. Please feel free to give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
We’re sorry that this Symmetry case is getting scratched up! We understand why that would be disappointing and we certainly want to rectify this unfortunate situation. Please feel free to give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1
Yellowing Edges
on December 11, 2016
Posted by: Amanda
I bought this case about 2 months ago and the edging around the phone has already yellowed to a brown color, in stark contrast to the clear back. Truly a disappointment from a company that I have always bought phone cases from. Wish I had bought just a straight color symmetry, as everyone constantly comments how dirty my otterbox looks due to the yellowing edges. Also the main on/off side button and volume buttons are significantly harder to push in, very stiff, where as my husbands regular symmetry in all black has such easy push buttons. It's like on the clear cases the covers to the buttons don't make enough contact with the phone requiring aggressive pushing. I would not recommend the full clear case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , December 13, 2016
Hi Amanda,
We’re sorry that this Symmetry case is getting a bit discolored and that the control buttons are being stubborn. This is understandably disappointing and we certainly want to get things back on track for you as soon as possible. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a new warranty replacement case arranged in practically no time at all!
Happy Holidays,
OtterBox Customer Service Team
We’re sorry that this Symmetry case is getting a bit discolored and that the control buttons are being stubborn. This is understandably disappointing and we certainly want to get things back on track for you as soon as possible. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a new warranty replacement case arranged in practically no time at all!
Happy Holidays,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4
Sparkles for days !
on January 13, 2017
Posted by: Bbeckworth
I got the Stardust clear cover for my iPhone 7 plus for my birthday and it's soo gorgeous!!
The reason I gave it 4 stars and not 5 is because as others mentioned the power button is super annoying to press. My fiancé has the black symmetry and it is SO easy to push in, I really wish they were able to make it that way for all the cases. Also, the left side with the volume buttons is already starting to lift and I've only had it for about a week now so that's pretty upsetting.
Other than that it's a really nice case.
Written by a customer while visiting otterbox.com
Customer Rating
1
this case scratches and turns yellow.
on January 25, 2017
Posted by: belle g
Not worth its money, it looks awful after a few days
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, January 26, 2017
Hi Belle,
We are sorry that this Symmetry Clear case has acquired scratches and has become discolored. This is disappointing and we certainly want to help out. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
We are sorry that this Symmetry Clear case has acquired scratches and has become discolored. This is disappointing and we certainly want to help out. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1
Not good!!!
on January 25, 2017
Posted by: ashlyn
The box says that the case is scratch resistant. Mine is very scratched up and yellowing. Like it said it wouldn't.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, January 26, 2017
Hi Ashlyn,
We’re sorry that this Symmetry Clear case let you down. What you have experienced is not typical and we are glad to see that we already have a warranty replacement in the works.
You will receive an email with tracking information as soon as your package leaves our warehouse. If you have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
We’re sorry that this Symmetry Clear case let you down. What you have experienced is not typical and we are glad to see that we already have a warranty replacement in the works.
You will receive an email with tracking information as soon as your package leaves our warehouse. If you have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com