Customer reviews from otterbox.com
OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Average customer rating
4.3
(1,017 Reviews)
Rating breakdown 1,017 reviews
5 Stars
654
4 Stars
158
3 Stars
89
2 Stars
61
1 Star
55
84%of customers recommend this product.
(
818 out of
974)
Customer Reviews for OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Customer Rating
1
Not what i expected
on April 19, 2017
Posted by: Daniel
Bought the case about 2 months ago and was pretty happy about it at that time since it was advertised to be scratch resistance and stays clear. However right now the case has many scratches at the back of the phone even though I've only been using it normally - not even putting it with my keys together which would cause it to scratch; and it also turned yellow on the side, which makes it look very ugly.
Would much rather get the black symmetry case.
Would much rather get the black symmetry case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, April 20, 2017
Hi Daniel,
Thanks for your feedback! We’re sorry that this Symmetry Clear case is getting scratched and turning yellow. We fully understand why this is not ideal and we certainly want to assist with this dilemma as soon as possible.
When you have a moment, please give us a call at 1-855-688-7269 and we will gladly get a warranty replacement arranged!
Best,
OtterBox Customer Service Team
Thanks for your feedback! We’re sorry that this Symmetry Clear case is getting scratched and turning yellow. We fully understand why this is not ideal and we certainly want to assist with this dilemma as soon as possible.
When you have a moment, please give us a call at 1-855-688-7269 and we will gladly get a warranty replacement arranged!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Kbro143
Verified Purchase:Yes
This case is the best choice for my RED 7 plus! Clear glittery case that showcases the Red through it!! Love it!! ❤️
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Morg
Verified Purchase:Yes
Scratches very easily and always looks dirty not what I wanted I’m quite disappointed.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, August 7, 2018
Hey Morg,
Sorry to hear that you're not getting everything you've ever wanted with this Symmetry series! Here at OtterBox, we're all about making dreams come true, especially when they involve phone protection. Our friendly Otters would love to help you find a case that checks all of your boxes, so please feel welcome to call them at 1-855-688-7269. They'll get started on this search right away so that you can get back to worry-free device security shortly!
Best,
OtterBox Customer Service Team
Sorry to hear that you're not getting everything you've ever wanted with this Symmetry series! Here at OtterBox, we're all about making dreams come true, especially when they involve phone protection. Our friendly Otters would love to help you find a case that checks all of your boxes, so please feel welcome to call them at 1-855-688-7269. They'll get started on this search right away so that you can get back to worry-free device security shortly!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Coolnurse
Verified Purchase:Yes
I love the clear case because I can now see my Rose Gold phone. I gives me the protection I need and gives my phone it’s original color.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MCC19
Verified Purchase:Yes
Otterboxes are the best value on the market. Features, functionality, quality, and price combine to make these cases nearly a no-brainer!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SithDTM
Verified Purchase:Yes
A. The Empire has better toys and we have cookies.
B. I sit the phone down case side up and It doesn’t get lost anymore!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: mommommommommom
Verified Purchase:Yes
I bought this on Force Friday, and have had my case on for about a week. While my case protects my phone the way I want it to, the finish of the Symmetry series is less than desired. It scratches so easily, and my awesome case now has a big scratch in the back. Otterbox needs to rethink the shiny finish on the Symmetry cases.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, October 29, 2019
Hey, Julie!
We're sorry to hear that the finish on your case has caused a disturbance in the Force! That's certainly unusual. Thankfully, We have a great warranty, so Obi-Wan isn't your only hope to get that issue fixed. Call our council of Jedi Otters at 1-855-688-7269, and they would be more than happy to get a replacement case trained up and sent your way.
May the Force be with you,
OtterBox Customer Service Team
We're sorry to hear that the finish on your case has caused a disturbance in the Force! That's certainly unusual. Thankfully, We have a great warranty, so Obi-Wan isn't your only hope to get that issue fixed. Call our council of Jedi Otters at 1-855-688-7269, and they would be more than happy to get a replacement case trained up and sent your way.
May the Force be with you,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: sarrsavage
Verified Purchase:Yes
I just got my phone about a week ago and I had this case on it. I love plain and simple cases so i love how the case is so clear, and thin but with great protection. Also i've dropped it about 15 times already, and i have the 7+ and they are not cheap to get a new screen put on so this case definitely lives up to its purpose. DEFINITELY LOVE.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com