Customer reviews from otterbox.com
OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Average customer rating
4.3
(1,017 Reviews)
Rating breakdown 1,017 reviews
5 Stars
654
4 Stars
158
3 Stars
89
2 Stars
61
1 Star
55
84%of customers recommend this product.
(
818 out of
974)
Customer Reviews for OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Posted by: pjones
Verified Purchase:Yes
I had this case for about a week before the graphic started fading along the edges. Upon closer inspection the entire thing is basically peeling off. Super disappointed. The case itself is fine and protects the phone but I would just recommend buying a plain case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, July 23, 2019
Hey pjones,
We're so sorry to hear this Symmetry Series case didn't go the distance!
Protection is our priority, but we totally get how you would need your case looking great while it's covered for safekeeping. Not to worry - we would love to send you a brand-new case along with some maintenance tips that'll keep things looking fresh. Give us a call at 1-855-688-7269, and we'll get you back on track to stylish security!
Best,
OtterBox Customer Service Team
We're so sorry to hear this Symmetry Series case didn't go the distance!
Protection is our priority, but we totally get how you would need your case looking great while it's covered for safekeeping. Not to worry - we would love to send you a brand-new case along with some maintenance tips that'll keep things looking fresh. Give us a call at 1-855-688-7269, and we'll get you back on track to stylish security!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
2
NOT CRYSTAL CLEAR AT ALL
on November 19, 2016
Posted by: MsHarris96
I have the Jet Black iPhone. I wanted to show off the glossy finish of the phone. This case gets 2 stars from be solely because its an Otter Box product. I HATE that this case has a matte/cloudy finish. It hides the beauty of my phone. NOT CRYSTAL CLEAR AT ALL!!! Now the Statement series case...that's crystal clear!
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1
Not clear on my phone
on October 10, 2016
Posted by: Dpj0971
I bought this a while ago and just got my phone, when it is in the case my matte black phone looks grey
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: KF00
Verified Purchase:Yes
I've had this case for about a month now and it scratches up very easily. It's cute, sleek, and stylish, but scratches easily. It looks like I've had this case much longer than a month. I like the case, but I'm not sure if I can recommend this or not because of how it is to scratch it.
Response from otterbox.comBy OtterBox , Customer Service Team , November 14, 2016
Hi KF00,
Thanks for your feedback! We are sorry that this Symmetry is collecting some scratches. Although it is better that the case takes a bit of abuse over your iPhone 7 plus, we fully understand why this is disappointing. If you feel that your OtterBox is compromised please feel free to give our friendly Otters a call at 1-855-688-7269, and we will be happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Thanks for your feedback! We are sorry that this Symmetry is collecting some scratches. Although it is better that the case takes a bit of abuse over your iPhone 7 plus, we fully understand why this is disappointing. If you feel that your OtterBox is compromised please feel free to give our friendly Otters a call at 1-855-688-7269, and we will be happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: KimK
Verified Purchase:Yes
Bought a month ago for my new IPhone 7plus because I love polka dots. I don't like the material it's made from hard shiny plastic which shows fingerprints and smudges all the time,
I had symmetry otterbox GUMBALLS case on old phone and LOVED it ! Easier to handle and not slippery and shiny. Please make a symmetry IPhone 7plus case in the gumball design.
I had symmetry otterbox GUMBALLS case on old phone and LOVED it ! Easier to handle and not slippery and shiny. Please make a symmetry IPhone 7plus case in the gumball design.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , November 21, 2016
Hi Kim,
Thanks for your feedback! We’re sorry that this Symmetry case is a bit too slippery for your comfort level. We certainly weren’t out to cause any perilous predicaments, but rather create a streamlined design with ease-of-use for clothing pockets, etc.
We will be sure to pass your thoughts on to our design team for future consideration. If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Thanks for your feedback! We’re sorry that this Symmetry case is a bit too slippery for your comfort level. We certainly weren’t out to cause any perilous predicaments, but rather create a streamlined design with ease-of-use for clothing pockets, etc.
We will be sure to pass your thoughts on to our design team for future consideration. If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Liza22
Verified Purchase:Yes
Love the look of the case especially in the sun when the glitter sparkles! I’m giving it 4 stars because I think the price is way toover expensive for a clear case with some glitter on the back. However, the quality of the case is superb.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ShellyMaes
Verified Purchase:Yes
When looking for a case for my iPhone 7 Plus, I knew it had to be an Otterbox. I have tried other cases over the years, but always come back to the Otterbox. I have had the Defender and the Commuter - and loved them for my iPhone 5 and iPhone 6 Plus. When I saw that Otterbox had a CLEAR case for the iPhone 7 Plus, I was super excited and knew I needed to try it out. I had not purchased a Symmetry case before, so was a little nervous -- but I reminded myself it was an Otterbox -- how could it NOT be awesome?!?! I have used my case for a week now and wouldn't trade it for anything. I love the clear case - now I can show off the beauty of the rose gold phone. Thanks for making a clear case, Otterbox!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
It protects but
on February 16, 2017
Posted by: nayeli_alejandra
It has protected my phone but the case is not crystal clear it is actually a bit foggy looking. The bumper turned yellow. But it does protect.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, February 17, 2017
Hi Nayeli,
Although we are glad that the Symmetry Clear case is taking great care of your iPhone 7 Plus, we’re sorry that it is turning a bit yellow. This is not typical and we certainly want to remedy this unfortunate dilemma. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement arranged!
Best,
OtterBox Customer Service Team
Although we are glad that the Symmetry Clear case is taking great care of your iPhone 7 Plus, we’re sorry that it is turning a bit yellow. This is not typical and we certainly want to remedy this unfortunate dilemma. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement arranged!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com