Customer reviews from otterbox.com
OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Average customer rating
4.3
(1,017 Reviews)
Rating breakdown 1,017 reviews
5 Stars
654
4 Stars
158
3 Stars
89
2 Stars
61
1 Star
55
84%of customers recommend this product.
(
818 out of
974)
Customer Reviews for OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Customer Rating
3
Not Crystal Clear
on September 16, 2016
Posted by: Tactilneck
I just recieved this today and I'd call it cloudy. It is see-through, but it certainly is not Clear Crystal. Haven't decided if I should send it back yet or not.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, September 19, 2016
Hi Tactilneck,
Well, that certainly doesn't sound like the OtterBox Symmetry Clear Crystal as we've intended it to be!
We would definitely recommend reaching out to us at 1-855-688-7269 so that we can make sure that you have the very best quality case available to protect your new iPhone and make sure that it stays looking sharp in the process!
Cheers,
OtterBox Customer Service Team
Well, that certainly doesn't sound like the OtterBox Symmetry Clear Crystal as we've intended it to be!
We would definitely recommend reaching out to us at 1-855-688-7269 so that we can make sure that you have the very best quality case available to protect your new iPhone and make sure that it stays looking sharp in the process!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Jordan
Verified Purchase:Yes
I read where it wouldn't turn yellow but yet mine did....
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, August 3, 2017
Hi Jordan,
We are sorry that this Symmetry Clear case is turning yellow. We completely understand why this would be disappointing and we certainly want to get more details so that we can help.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will gladly assist in any way that we can!
Best,
OtterBox Customer Service Team
We are sorry that this Symmetry Clear case is turning yellow. We completely understand why this would be disappointing and we certainly want to get more details so that we can help.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will gladly assist in any way that we can!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4
Its not crystal clear, more like frost clear.
on October 14, 2016
Posted by: Mitch
I like the case but its not crystal clear like the case I have for my macbook, this has just a bit of "frost" sort of like shower doors but not as intense. Just enough to be noticed. Personally its fine for me, as long as it dosen't yellow with age like some other clear products I have purchased from other suppliers. Cant beat the quality though, still an otterbox
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: AlyyGee
Verified Purchase:Yes
I love how slim it is, but i assumed the "crystal clear" back was gonna be "Crystal Clear". Its frosted more than clear. I was looking foward to showing off the Jet Black color, but due to the frosted back my phone looks matte. But over all good case.
Written by a customer while visiting otterbox.com
Customer Rating
1
Case is turning yellow and has many scratches
on January 26, 2017
Posted by: Zoee
I got the clear crystal case for my iPhone 7 plus for Christmas. It is now a month after I got the case and it is scratched all over and is turning yellow/brown! This case doesn't live up to my standards and I don't recommend this product.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, January 26, 2017
Hi Zoee,
We are sorry that this Symmetry Clear case is acquiring scratches and getting discolored. When can understand why this is disappointing and we definitely want to help out. Please give our friendly Otters a call at 1-855-688-7269, and we will be happy to get a warranty replacement set up as soon as possible!
Best,
OtterBox Customer Service Team
We are sorry that this Symmetry Clear case is acquiring scratches and getting discolored. When can understand why this is disappointing and we definitely want to help out. Please give our friendly Otters a call at 1-855-688-7269, and we will be happy to get a warranty replacement set up as soon as possible!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Anthony
Verified Purchase:Yes
Easy to scratch, and dust get in. I just bought it around 1 week
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lizzyb
Verified Purchase:Yes
I’ve had this case for a little over a week and while I love the design, the quality of the case is lacking. I already have surface scratches, as where cases half this price point don’t scratch.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 21, 2017
Hey Lizzyb,
We're sorry to hear that the force is not strong with your Star Wars Symmetry case! Not to worry - our Otter Jedi are ready to save the day with a warranty claim. Just give them a ring at 1-855-688-7269, and they'll send out a new, flawless replacement case!
May the Force Be With You,
OtterBox Customer Service Team
We're sorry to hear that the force is not strong with your Star Wars Symmetry case! Not to worry - our Otter Jedi are ready to save the day with a warranty claim. Just give them a ring at 1-855-688-7269, and they'll send out a new, flawless replacement case!
May the Force Be With You,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
2
Scratches and Yellow Rubber
on April 22, 2017
Posted by: Sean
I got this case about 5 months ago when I first received my iPhone 7 Plus.
For the first month or two, it was great, I had no issues whatsoever.
The grip is good, and it was clear all around. Keyword: was.
For the first month or two, it was great, I had no issues whatsoever.
The grip is good, and it was clear all around. Keyword: was.
At this point, there are scratches throughout the back of the case which, other than looking generally bad, cast ugly shadows on the back of the phone when light is pointing at it.
Also, the rubbery bits of the case along the sides and around the power/volume buttons has become a very unpleasant shade of yellow, and is slowly becoming orange. It looks really bad.
In short, it is a good case in all aspects except aesthetics. After more than about two months, the case will really start to look dirty and old.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com