Customer Reviews for OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Customer Rating
2
The backing started peeling off almost immediately
on November 17, 2019
Posted by: Crystal
I have had this for about 2 months and the backing is nearly totally peeled away from the case. I was really excited to receive it but really bummed out now that it looks like junk. However it functions well. The issue is only cosmetic, however the backing does get snagged on things and cause me to have to catch my phone from falling.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 20, 2019
Hey Crystal,
Oh no! We're so sorry to see that.
Although protection is our first priority, we understand how aesthetic attacks can be discouraging. We assure you this is anything but normal. We'd love to prove to you this was just a fluke with a brand-new warranty replacement which we trust will be better able to withstand the pressures of protection. Simply just click on over to our online Support/Warranty page and we'll get you back on track to stylish security!
Bought this as a Christmas present for my Bf. He absolutely loves it. Beautiful case and colors. Only thing I think he misses from his old case is his pop socket. Other than that he loves it