Customer reviews from otterbox.com
OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Average customer rating
4.3
(1,017 Reviews)
Rating breakdown 1,017 reviews
5 Stars
654
4 Stars
158
3 Stars
89
2 Stars
61
1 Star
55
84%of customers recommend this product.
(
818 out of
974)
Customer Reviews for OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Customer Rating
4
Beautiful iphone case, but super scratchable
on October 28, 2018
Posted by: The Disney Swede
Verified Purchase:Yes
This case is absolutely gorgous, and it seem like it provide good protectionto the back of my phone as well. But the case itself is super easy to scratch, and those scratches both show and feels. It also doesn’t provide any protection to the phone’s front.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Montgomery
Verified Purchase:Yes
I’m glad I bought this case. I have a few cases and this one is my favorite. The power button is not as responsive as I would like for it to be but, it’s not a big deal. It’s really a fantastic case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: leoannie
Verified Purchase:Yes
Very cute and
is very solid and durable
I recommand
is very solid and durable
I recommand
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: gilly2810
Verified Purchase:Yes
I bought this about a couple weeks ago and there is nothing wrong with the appearance of the case. It looks nice on my white iPhone 8plus but, I find that the buttons are very hard to press(volume and power buttons) so I am not sure if I will have it for much longer.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 16, 2018
Hey gilly2810,
Although it's great to hear that this Symmetry series is successfully dressing up your device, we apologize that the side buttons are having trouble adjusting to the idea of stylish security! Occasionally, the toggles on a brand-new case can be a little stiff at first, but the good news is that after some consistent use, they should start to relax. If the issue continues to persist even after time, our friendly Otters will be more than happy to set you up with a warranty replacement. Feel free to give them a ring at 1-855-688-7269, and they'll always be glad to provide further assistance!
Sincerely,
OtterBox Customer Service Team
Although it's great to hear that this Symmetry series is successfully dressing up your device, we apologize that the side buttons are having trouble adjusting to the idea of stylish security! Occasionally, the toggles on a brand-new case can be a little stiff at first, but the good news is that after some consistent use, they should start to relax. If the issue continues to persist even after time, our friendly Otters will be more than happy to set you up with a warranty replacement. Feel free to give them a ring at 1-855-688-7269, and they'll always be glad to provide further assistance!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Morgan
Verified Purchase:Yes
Really like it looks very chic, didn’t have a front cover tho bit sad
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, November 20, 2018
Hey Morgan,
Although we're happy to hear that your iPhone is sitting pretty in this Symmetry series, we apologize about any confusion surrounding the screenless style! Historically, the Symmetry has never included any sort of screen protection, but we completely understand why some might expect one.
If your heart is set on extra security upfront, we would recommend pairing this case with our Alpha Glass, which is engineered to fit seamlessly with the Symmetry. Clicking on the link below will take you straight to this screen protector, and the rest is history! Let us know if you have any additional questions by calling our friendly Otters at 1-855-688-7269!
https://www.otterbox.com/en-us/iphone-8-plus-7-plus-6s-plus-6-plus/alpha-glass-screen-protector/apl38-iphp16.html#prefn1=series&prefv1=Alpha+Glass&start=1
Warmly,
OtterBox Customer Service Team
Although we're happy to hear that your iPhone is sitting pretty in this Symmetry series, we apologize about any confusion surrounding the screenless style! Historically, the Symmetry has never included any sort of screen protection, but we completely understand why some might expect one.
If your heart is set on extra security upfront, we would recommend pairing this case with our Alpha Glass, which is engineered to fit seamlessly with the Symmetry. Clicking on the link below will take you straight to this screen protector, and the rest is history! Let us know if you have any additional questions by calling our friendly Otters at 1-855-688-7269!
https://www.otterbox.com/en-us/iphone-8-plus-7-plus-6s-plus-6-plus/alpha-glass-screen-protector/apl38-iphp16.html#prefn1=series&prefv1=Alpha+Glass&start=1
Warmly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Cole
Verified Purchase:Yes
Iv bought this phone case to be able to see the back of my phone I couldn’t decide between the clear or the stardust hit I’m really glad I bought the star dust one it’s really nice and pretty
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Leslie
Verified Purchase:Yes
It’s a great looking case. I’m pleased with the gift I got for a family member.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Zeee
Verified Purchase:Yes
I bought this a couple of weeeks ago and am looking to replace it. I have dropped my phone twice both from sitting height and the case is chipped in both corners. I am happy the case worked for the most part, my screen protector will also need to be replaced. Love the polkadots; it matches my screen display. Wish the case was more durable. If you drop the phone at all I would probably recommend you skip the cute and go with a plain defender series case.
Response from otterbox.comBy OtterBox, Customer Service Team, December 21, 2018
Hey there Zeee,
Sorry to hear that this Symmetry series seems to be taking the phrase 'chip off the old block' a little too literally!
Not to worry - our stylish Otters will be happy to get you into a sleek new replacement case. Please feel welcome to give them a call at 1-855-688-7269, and they'll fashion up a warranty claim right away!
Cheers,
OtterBox Customer Service Team
Sorry to hear that this Symmetry series seems to be taking the phrase 'chip off the old block' a little too literally!
Not to worry - our stylish Otters will be happy to get you into a sleek new replacement case. Please feel welcome to give them a call at 1-855-688-7269, and they'll fashion up a warranty claim right away!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com