Customer reviews from otterbox.com
OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Average customer rating
4.3 out of 5
4.3
(1,017 Reviews)
Open Ratings Snapshot
Rating breakdown 1,017 reviews
5 Stars
654
4 Stars
158
3 Stars
89
2 Stars
61
1 Star
55
84%of customers recommend this product. 
(
818 out of 974
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Customer Rating
4 out of 5
4
First Otterbox Case
on December 1, 2017
Posted by: First Try Otterbox
Verified Purchase:Yes
I really like this case (Aqua Mint Dip). It securely holds my phone. The back is smooth, but not too slippery. My only complaint is that I have only had this case for a week and already the front side edges are showing wear and the coral color is fading.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Good looking and it protects
on December 2, 2017
Posted by: Scotty G
Verified Purchase:Yes
I needed a case to protect the phone but that was also easy to slide in and out of my pocket when a call comes in (I'm a real estate agent) and this case does that AND it looks good too!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great case
on December 7, 2017
Posted by: Brad
Verified Purchase:Yes
Love it...Great protection yet not too bulky, would recommend
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Sad it scratches so easily
on December 8, 2017
Posted by: Jeni_18
Verified Purchase:Yes
I love Disney — in fact I’m writing this review from WDW this morning, and OtterBox has saved my phone quite a few times in the past. This case is beautiful, but even without having dropped it (yet), within hours it developed several deep scratches into Mickey. I don’t understand what they coated this case with that it has scratches already. My previous OtterBox cases were not shinny as this one is, and they held up nicely. Old Mick looks like a cutting board after a week. I don’t think I’d pay for this case again or recommend it to anyone. Boo.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 12, 2017
Hey Jeni_18,

We love Disney too, and we're bummed to hear that Mickey didn't survive in the line of duty! We apologize that this happened, and our playful Otters will be happy to get Mickey reinstated with a warranty replacement. Please feel free to call them at 1-855-688-7269, and they'll dive right into a warranty claim. You'll be flaunting your Disney pride in no time at all!

Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Cute design but scratches easily
on December 10, 2017
Posted by: Jackie
Verified Purchase:Yes
Had the case on for four days. Light use. Mainly in pocket and purse and back is all scratched up already.
Response from otterbox.comBy OtterBox, Customer Service Team, December 13, 2017
Dear Jackie,

Yikes! This certainly doesn't sound like what we had in mind for our awesome Disney cases, and we apologize that yours has been experiencing some scratching. Our handy Otters will be more than happy to fix things up with a simple warranty claim, so please don't hesitate to ring them up at 1-855-688-7269. They'll send you a resistant new Symmetry series that should keep your iPhone safe and stylish for a long time to come!

Warmly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Love the Mickey design but not Otterbox quality
on December 11, 2017
Posted by: MickeyLover
Verified Purchase:Yes
The Mickey design is absolutely adorable, however, my case is all scratched up in less than a week from normal usage (even I have the phone face down when place on the desk and wrap in a handkerchief before I put in my purse). I wish I knew it is a plastic case before I purchased the product or case use the commuter case material. Very disappointed :(
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , December 13, 2017
Hi MickeyLover,

Thanks for your feedback! We’re sorry that this Symmetry case is getting a bit scratched up while taking care of your iPhone 7 Plus.

We would like to get more details and see if we can assist. Please feel free to give our friendly Otters a call at 1-855-688-7269, and we will be happy to help in any way that we can!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Totally love love it
on December 15, 2017
Posted by: Poohpie76
Verified Purchase:Yes
I recently bought this case for my iphone 8 plus and i absolutely love it. The colors are so amazing, gives my phone that good look
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Love it but............
on December 16, 2017
Posted by: Tagworm
Verified Purchase:Yes
Very good product but it’s grip is slippery. Really, it can be hard to hold onto.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Showing 225-232 of 1017 results 
<< 1 ... 27 28 29 30 31 ... 128 >>