Customer reviews from otterbox.com
OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Average customer rating
4.3
(1,017 Reviews)
Rating breakdown 1,017 reviews
5 Stars
654
4 Stars
158
3 Stars
89
2 Stars
61
1 Star
55
84%of customers recommend this product.
(
818 out of
974)
Customer Reviews for OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Posted by: Otterman
Verified Purchase:Yes
Crystal clear case that fits the iPhone 8 Plus. Haven’t dropped it significantly but you can see how well it protects while keeping the case relatively slim and minimal. No issues with wireless Qi charging. Just great.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Chaschit
Verified Purchase:Yes
Case does not fit iPhone8 plus very well. The phone moves around inside case and has a tendency to pop out of case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 12, 2017
Dear Chaschit,
You're right, a loose case would not protect your iPhone 8 Plus very well! That's not our jam here at OtterBox: we typically like our cases to embrace the device tightly. We would love to restore your confidence in the Symmetry by sending a brand new warranty replacement! Please feel free to give our awesome Otters a call at 1-855-688-7269, and they will set up an order for you!
Regards,
OtterBox Customer Service Team
You're right, a loose case would not protect your iPhone 8 Plus very well! That's not our jam here at OtterBox: we typically like our cases to embrace the device tightly. We would love to restore your confidence in the Symmetry by sending a brand new warranty replacement! Please feel free to give our awesome Otters a call at 1-855-688-7269, and they will set up an order for you!
Regards,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3
Great protector, Terrible Longevity on Picture
on November 29, 2017
Posted by: MrsChandiez
Verified Purchase:Yes
I have used the product for about three weeks now and as a protective case, it does not disappoint! It has protected my phone through a couple drops which would have probably shattered my screen. BUT. As far as the looks of it go? Very disappointing. I realize I am pretty rough on my cases, but the scratches on the back of the Disney image are pretty bad. Within a day of receiving the case and normal use of in and out of my purse, on and off my desk, and in and out of my holder in my car there were some pretty noticeable scratches and deep ones at that. The image of Mickey is still nice, but it would be a good idea to have some better protection for it, since these cases are small little investments.
Response from otterbox.comBy OtterBox, Customer Service Team, November 30, 2017
Hey MrsChandiez,
Uh oh, Otter mouse down! Looks like Mickey has definitely taken a beating, and we apologize! Not to worry - our handy Otters will be happy to fix things up with a quick warranty replacement. Please feel free to give them a quick call at 1-855-688-7269, and they'll reinstate a new Disney case for you in no time at all!
Cheers,
OtterBox Customer Service Team
Uh oh, Otter mouse down! Looks like Mickey has definitely taken a beating, and we apologize! Not to worry - our handy Otters will be happy to fix things up with a quick warranty replacement. Please feel free to give them a quick call at 1-855-688-7269, and they'll reinstate a new Disney case for you in no time at all!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Kim_
Verified Purchase:Yes
This is my first Otterbox and my first iPhone so keep in mind I’m having Android withdrawals. I love the design I mean who doesn’t love Star Wars?! It was really hard to get on and had to have my husband get it on for me. The button on the right is quite hard to push in so had to get used to that to do screenshots. I thought this Otterbox came with a cover for the front screen but it doesn’t. I’ll have to buy one of those later. Hopefully with time I’ll like this Otterbox even better.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lena54
Verified Purchase:Yes
I love my new Otterbox cover because it represents who I am, a Star Wars fan! It also makes me feel confident that my phone is protected in case my clumsy self drops it. I’ve always owned Otterbox products for my phones and they have never failed me. Matter of fact, the whole family owns Otterbox phone cases, but mine is the coolest! :)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MJStew
Verified Purchase:Yes
We were really excited for the polka dot design of this case, but much like other complaints, mine is similar in that I feel like the plastic makes it look incredibly cheap.
I’ve seen children in grade 5 while picking my kids up from school that look like they have nicer cases than mine - seriously looks I picked this up from a cheap kiosk in a mall.
Having said all of that, the case does seem very durable, and hugs my phone nicely, so I do feel like my phone is protected, I just wish otter box would match the look of their product to what they charge.
I’ve seen children in grade 5 while picking my kids up from school that look like they have nicer cases than mine - seriously looks I picked this up from a cheap kiosk in a mall.
Having said all of that, the case does seem very durable, and hugs my phone nicely, so I do feel like my phone is protected, I just wish otter box would match the look of their product to what they charge.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 27, 2017
Hi there MJStew,
While we're glad to hear that your iPhone is ready to take on the world with the Symmetry series, we apologize that you're not liking the feel of the case itself. Rest assured, the product is engineered with protection in mind and using the finest synthetic rubber and polycarbonate materials. However, if your heart is set on a completely different style, please feel free to call our snazzy Otters at 1-855-688-7269, and they'll be more than happy to help you find a case design that works better for you!
Cheers,
OtterBox Customer Service Team
While we're glad to hear that your iPhone is ready to take on the world with the Symmetry series, we apologize that you're not liking the feel of the case itself. Rest assured, the product is engineered with protection in mind and using the finest synthetic rubber and polycarbonate materials. However, if your heart is set on a completely different style, please feel free to call our snazzy Otters at 1-855-688-7269, and they'll be more than happy to help you find a case design that works better for you!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Vicky
Verified Purchase:Yes
I bought this case and a Mickey Mouse one as well for my hubby, and after only 2 weeks of use, both our cases are showing signs of wear and lots of scratches. It makes our cases look very cheap. I wish that the company added something to protect the image. The case feels very durable and protective. Not worth the expensive price
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 10, 2018
Hi Vicky,
We're sorry to hear you aren't happy with your OtterBox experience, but we'd love a chance to turn that around! Just give us a quick call at 1-855-688-7269, and our friendly Otters will be more than happy to get those scratches buffed out with a warranty replacement!
Best,
OtterBox Customer Service Team
We're sorry to hear you aren't happy with your OtterBox experience, but we'd love a chance to turn that around! Just give us a quick call at 1-855-688-7269, and our friendly Otters will be more than happy to get those scratches buffed out with a warranty replacement!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: NataLov
Verified Purchase:Yes
I’ve always had the white/gray commuter case on my iphones. When I saw that was no longer available I decided to try something new and I’m glad I did! The colorful, flowery print caught my eye and I had to have it. Added a pop socket in a matching color and voilá! I haven’t dropped the phone yet so I can’t speak to it’s durability but I enjoy the print and snug fit of the case. :)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com