My old covers (Otter Box) always turn yellow after awhile, so I just order a new ones. The shipping time from here (Castle Rock) should be no more than 2 days, not a week. All the other covers came over night. I could have walk up to Fort Collins and just picked it up.
Overall, the case is cute and I think it does a good job protecting my phone. However, the plastic is hard and hurts my ear when I actually talk on the phone and it has a few small scratches already. It’s not so bad that I’m looking to replace it though.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , June 4, 2021
Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the feeling of your OtterBox, and we'll be sure to get your thoughts passed along to our design team. In the meantime, if you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we'd be more than happy to get you taken care of with a replacement case.
Not recommend for children or teenagers with glass phones
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , June 7, 2021
Hi, Trent!
We're sorry to hear about your disappointment with that Symmetry Series case! Rest assured, that case has been through hundreds of hours of design testing to ensure it will provide your phone with the protection OtterBox is known for. We'd love to hear more detailed feedback about where this case fell short for you. Feel free to call us at 1-855-688-7269, and share your thoughts with our Customer Service Team.
I bought this to replace my original Symmetry case which was 3 1/2 years old. Over 3 years of wear and tear, the original case had a couple cracks from drops but still did its job. My iPhone looks like new in its new Symmetry case!
This is the second case like this I have purchased, and very happy with the protection and appearance. It did arrive very slightly scuffed in one spot, but I am pretty hard on my cases, so it was not really worth sending it back as I knew I would have it scuffed up worse very soon. I now switch between this and my Mickey Mouse case.