This case in particular was for our son’s phone, which we use as an “iPod”. All cases we use are otterbox products. We love the quality, durability, and even more their customer service.
I’ve been using the the symmetry series for my iPhone XS Max, and since my old case on iPhone X was damaged, I thought I wanted to get the Otterbox symmetry series for it as well. Great fit and nice design!
I have had the case for a couple of months. It looked great when I got it. However, the black paint/colour is now wearing off at the corners It does provide great protection.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , June 12, 2020
Hi there!
We're sorry to hear about the discoloration with your Symmetry Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support