Customer reviews from otterbox.com
OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Average customer rating
4.3 out of 5
4.3
(1,017 Reviews)
Open Ratings Snapshot
Rating breakdown 1,017 reviews
5 Stars
654
4 Stars
158
3 Stars
89
2 Stars
61
1 Star
55
84%of customers recommend this product. 
(
818 out of 974
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Customer Rating
2 out of 5
2
Turned yellow
on January 24, 2017
Posted by: Jenny
Specifically advertised on the box that it wouldn't turn yellow, which is the only reason I bought it, and it's already yellowing after about 2 weeks.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, January 26, 2017
Hi Jenny,

We’re sorry that this Symmetry Clear case yellowed at all but especially so soon. This is disappointing and we absolutely want to help out with this abnormal predicament. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up as soon as possible!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love it!
on January 31, 2017
Posted by: Safiyah78
Verified Purchase:Yes
I bought this case for my jet black iPhone 7 plus and it looks AMAZING! I waited awhile to write my review to make sure of no yellowing (as someone else posted) and it hasn't! It doesn't fingerprint, smudge or scratch like other clear cases I tried! It just stays clear and sparkling! LOVE IT!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Beautiful, But Scratched
on January 31, 2017
Posted by: Whitney
I had been looking into getting this case for weeks, so, of course, I purchased it as soon as I could. I finally received my case today, and I was estatic. I was pleased to see that I had none of the issues that I had read in the reviews thus far (other than the somewhat hard to press volume/sleep buttons). Or so I thought. While I was admiring the beautiful glitter accent on my case I noticed a long scratch. This is my first Otterbox purchase, so I am a little upset that this is the first impression I am receiving. I decided to give three stars because I really don't want to give up on the company just yet, but I don't exactly like having my brand new case scratched right out of the box.
Response from otterbox.comBy OtterBox , Customer Service Team, February 1, 2017
Hi Whitney,

We appreciate your feedback! We are sorry that this Symmetry case acquired a scratch so early on in your initial OtterBox experience. We get why this is disappointing but we are glad to see that we already have a warranty replacement case in the works.

As soon as it leaves our warehouse you will receive an email with tracking information. Of course, if you have any OtterBox questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Amazing Case!
on February 12, 2017
Posted by: magzzzzz
Verified Purchase:Yes
This case has a beautiful sparkle! Very protective! looks just as it is shown! so glad i picked this case
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Love this case, but it turned yellow.
on February 15, 2017
Posted by: Jdwyer
I really love this case! I am not so careful when it comes to electronics and this case has done a great job protecting my phone! I am very displeased though that after only a few months it started to turn yellow.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, February 16, 2017
Hi JDwyer,

Thanks for your feedback! We are glad that this Symmetry Clear case is taking great care of your iPhone 7 Plus. We’re sorry that it is starting to turn yellow though.

This certainly is disappointing and we absolutely want to get things back on track as soon as possible. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Very pretty
on February 20, 2017
Posted by: Kb0310
Verified Purchase:Yes
The case is very pretty, but makes it very hard to use the buttons. It's like they are stiff. Not a big fan of that.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
So pretty!
on March 4, 2017
Posted by: Jamie M
Verified Purchase:Yes
I've had this case for a few weeks and I love looking at it. The sparkle exceeded my expectations. It's very sparkly without being tacky. I have the rose gold phone, and it looks very pretty. It is secure and my phone feels safe. So far I've had no discoloration on the edges. Other cases have turned dark around the screen edge from being in and out of pockets and purses. This case is still clear and clean.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great Product
on March 22, 2017
Posted by: LaVerne
Verified Purchase:Yes
Recently received my iPhone 7 Plus clear case and it is fantastic. It is great protection for my phone and all the buttons I need to use are easily accessible.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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