Customer reviews from otterbox.com
OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Average customer rating
4.3
(1,017 Reviews)
Rating breakdown 1,017 reviews
5 Stars
654
4 Stars
158
3 Stars
89
2 Stars
61
1 Star
55
84%of customers recommend this product.
(
818 out of
974)
Customer Reviews for OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Gold BB-8
Posted by: Cait5454
Verified Purchase:Yes
I love this case! The design is unique and I've already dropped my phone several times (as usual) and so far my phone is still okay. :)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: GoBlue
Verified Purchase:Yes
Solidly built. Good looking. Reasonable cost.
Would be nice to include a screen protector as in the past. Also shipping could be faster; i.e. 2-day shipping.
Would be nice to include a screen protector as in the past. Also shipping could be faster; i.e. 2-day shipping.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brudix
Verified Purchase:Yes
I just bought this a couple of weeks ago on the Otterbox site. The graphics were so different from everything I've seen!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: FRF85
Verified Purchase:Yes
I have always had an Otterbox Commuter, but just recently switched phones. A new phone means a cool, new case. I love the color and design of this Symmetry, but the back gets scratched super easy due to the shine. It already looks scratched and a little dull.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 23, 2018
Hey there FRF85,
Super easy scratching calls for superhero action!
We're so bummed to see that this Symmetry series is suffering from some battle scars, but not to worry - our heroic Otters are ready to save the day with a warranty claim. Just give them a call at 1-855-688-7269, and they'll swoop in for the rescue with a brand-new replacement case!
Sincerely,
OtterBox Customer Service Team
Super easy scratching calls for superhero action!
We're so bummed to see that this Symmetry series is suffering from some battle scars, but not to worry - our heroic Otters are ready to save the day with a warranty claim. Just give them a call at 1-855-688-7269, and they'll swoop in for the rescue with a brand-new replacement case!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Lljenk
Verified Purchase:Yes
I just purchased this case because the last one I bought the bottom starting wearing off and got really scratched quickly and now this one has a crack in the top after a day and is looking horribly scratched after only keeping in my back pocket most of the time, I really wish these lasted longer. Not sure I will stay with this company for cases.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 23, 2018
Hey Lljenk,
We're so sorry to see that you've been going through some misfortune with this Symmetry series! Our cases are not necessarily engineered to be infallible so much as they are intended to absorb the brunt of any impacts that would otherwise jeopardize your device. As long as your iPhone is doing okay, we're still going to call this a win and cut straight to the part where we set you up with a warranty claim. Just give our awesome Otters a call at 1-855-688-7269, and they'll hook you up with a replacement case in practically no time at all!
Sincerely,
OtterBox Customer Service Team
We're so sorry to see that you've been going through some misfortune with this Symmetry series! Our cases are not necessarily engineered to be infallible so much as they are intended to absorb the brunt of any impacts that would otherwise jeopardize your device. As long as your iPhone is doing okay, we're still going to call this a win and cut straight to the part where we set you up with a warranty claim. Just give our awesome Otters a call at 1-855-688-7269, and they'll hook you up with a replacement case in practically no time at all!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Smoore
Verified Purchase:Yes
The case looks and functions great. But... the edge is very sharp and extremely painful to use pressed against my ear when talking. So much so I will be getting a different one because I don’t like using it. If it were not for the edge I would love the case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 2, 2018
Hey Smoore,
We think our princess style is pretty sharp...style-wise, that is!
We're so sorry to hear that this Symmetry series is suffering from a rough edge, and our awesome Otters would love to smooth things over with a warranty claim. Please don't hesitate to call them at 1-855-688-7269, and they'll send out a sleek new replacement that we trust shouldn't give you any such trouble going forward. You'll be loving that princess power again in no time at all!
Best,
OtterBox Customer Service Team
We think our princess style is pretty sharp...style-wise, that is!
We're so sorry to hear that this Symmetry series is suffering from a rough edge, and our awesome Otters would love to smooth things over with a warranty claim. Please don't hesitate to call them at 1-855-688-7269, and they'll send out a sleek new replacement that we trust shouldn't give you any such trouble going forward. You'll be loving that princess power again in no time at all!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Dandy Don
Verified Purchase:Yes
I purchased the Otterbox Symmetry for my iPhone 8+ to replace a year old other brand that had broken from a hip level drop. Luckily no phone damage but unusable. I decided to go back to Otterbox as I like the slim profile and the extra protection afforded by the Symmetry case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Eastfieldkat
Verified Purchase:Yes
So happy with this case! It’s even prettier than the one in the Disney Store!! Keep up the great work!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com