Customer reviews from otterbox.com
OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Resistance Red
Average customer rating
4.3
(480 Reviews)
Rating breakdown 480 reviews
5 Stars
312
4 Stars
77
3 Stars
42
2 Stars
24
1 Star
25
85%of customers recommend this product.
(
395 out of
466)
Customer Reviews for OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Resistance Red
Posted by: Jackie
Verified Purchase:Yes
Had the case on for four days. Light use. Mainly in pocket and purse and back is all scratched up already.
Response from otterbox.comBy OtterBox, Customer Service Team, December 13, 2017
Dear Jackie,
Yikes! This certainly doesn't sound like what we had in mind for our awesome Disney cases, and we apologize that yours has been experiencing some scratching. Our handy Otters will be more than happy to fix things up with a simple warranty claim, so please don't hesitate to ring them up at 1-855-688-7269. They'll send you a resistant new Symmetry series that should keep your iPhone safe and stylish for a long time to come!
Warmly,
OtterBox Customer Service Team
Yikes! This certainly doesn't sound like what we had in mind for our awesome Disney cases, and we apologize that yours has been experiencing some scratching. Our handy Otters will be more than happy to fix things up with a simple warranty claim, so please don't hesitate to ring them up at 1-855-688-7269. They'll send you a resistant new Symmetry series that should keep your iPhone safe and stylish for a long time to come!
Warmly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1
Love the Mickey design but not Otterbox quality
on December 11, 2017
Posted by: MickeyLover
Verified Purchase:Yes
The Mickey design is absolutely adorable, however, my case is all scratched up in less than a week from normal usage (even I have the phone face down when place on the desk and wrap in a handkerchief before I put in my purse). I wish I knew it is a plastic case before I purchased the product or case use the commuter case material. Very disappointed :(
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , December 13, 2017
Hi MickeyLover,
Thanks for your feedback! We’re sorry that this Symmetry case is getting a bit scratched up while taking care of your iPhone 7 Plus.
We would like to get more details and see if we can assist. Please feel free to give our friendly Otters a call at 1-855-688-7269, and we will be happy to help in any way that we can!
Best,
OtterBox Customer Service Team
Thanks for your feedback! We’re sorry that this Symmetry case is getting a bit scratched up while taking care of your iPhone 7 Plus.
We would like to get more details and see if we can assist. Please feel free to give our friendly Otters a call at 1-855-688-7269, and we will be happy to help in any way that we can!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Poohpie76
Verified Purchase:Yes
I recently bought this case for my iphone 8 plus and i absolutely love it. The colors are so amazing, gives my phone that good look
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tagworm
Verified Purchase:Yes
Very good product but it’s grip is slippery. Really, it can be hard to hold onto.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jasong
Verified Purchase:Yes
Great catchy design and very durable. Pleased with purchase. I get lots of compliments.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: LIZARDLADY
Verified Purchase:Yes
My friend gave me a Star Wars Otter Box for Christmas. It is perfect for a nerd like myself! It looks so good that I was concerned about how well it would protect my phone. Well, my little grandson grabbed my phone and threw it on pavement! My phone is still as good as new thanks to the Otter Box. Thanks Otter Box!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Polobear
Verified Purchase:Yes
I like the case and have dropped it a time or two and it has held up. I wish it had a cover for the face of the phone without having to buy one, but over all a good purchase. Love the Star Wars theme!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Soyryan95
Verified Purchase:Yes
I bought it as a christmas present for my boyfriend, and he loves it; however,it is unbelieveable how easy it is to scratch the back of it. We have had it for two days and its already scratched up. Very disappointed but we still love it
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, January 3, 2018
Hey Soyryan95,
Thank you so much for your feedback on the Disney Symmetry series! It's great to hear that you're loving the aesthetics of the case, but we apologize that the design received a few scratches. Here at OtterBox, we're all about making dreams come true, and we'll be glad to fix things up with a warranty claim. Just call our snazzy Otters at 1-855-688-7269, and they'll send out a brand new case to get you back on track to high-class protection!
Cheers,
OtterBox Customer Service Team
Thank you so much for your feedback on the Disney Symmetry series! It's great to hear that you're loving the aesthetics of the case, but we apologize that the design received a few scratches. Here at OtterBox, we're all about making dreams come true, and we'll be glad to fix things up with a warranty claim. Just call our snazzy Otters at 1-855-688-7269, and they'll send out a brand new case to get you back on track to high-class protection!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com