Customer reviews from otterbox.com
OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Resistance Red
Average customer rating
4.3 out of 5
4.3
(480 Reviews)
Open Ratings Snapshot
Rating breakdown 480 reviews
5 Stars
312
4 Stars
77
3 Stars
42
2 Stars
24
1 Star
25
85%of customers recommend this product. 
(
395 out of 466
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Resistance Red
Customer Rating
2 out of 5
2
The case is very slick and scratches easily
on November 12, 2016
Posted by: CW1492
Verified Purchase:Yes
You can't see it in the photos but the case is very slick and glossy. My husband has the black symmetry case and it's a matte case and not slippery to hold. Honestly I thought this one would be the same just with the design. Because of the glossiness of the case, it makes it harder to hold on to. Also the case scratches very easily. I've only had the case a couple of weeks and have several scratches on the back of the case from just laying the phone down. I do like the protection of the case and it does have a very snug fit. I just wish I would of gone with a different symmetry case that wasn't the glossy back.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, November 14, 2016
Hi CW1492,

We are sorry that this Symmetry case is a bit too slippery for your comfort level and that it has acquired some scratches. We certainly weren’t out to cause any perilous predicaments, but rather create a streamlined design with ease-of-use for clothing pockets, etc. If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!


Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Great case, needs a vibrate button
on June 18, 2018
Posted by: Skulbonz
Verified Purchase:Yes
I do love the fact that this case is one piece. It feels very sturdy in the hand. I like the overall form factor. I also like the fact that it doesn't add a ton of weight or bulk to the phone. The only negative, and a big negative, is that Otterbox hasn't put a vibration switch in. There's a pretty big recess and hole where the vibrate switch resides. I'm a guy with bigger fingers and short nails. The vibrate switch on the iPhone is very hard to switch on and off. I think this needs to be changed in future cases.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Wife loves it
on August 26, 2018
Posted by: Jesse
Verified Purchase:Yes
Wife was excited to get the product, she loves that it glows in the dark but most of all how well it protects her phone and it’s not super bulky like otter boxes use to be.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Not Happy
on January 24, 2017
Posted by: Cupcake68
This is my third Symmetry case, so I did not expect to be disappointed, but I certainly am. The last one I purchased was for my iphone 6S Plus, and it had multi-colored dots on it; I think it was called "bubble gum". I would have liked to have gotten that one again, but it's not available for the iphone 7Plus. I found the black one with the white dots, and thought it would be perfect. However, I didn't see it stated anywhere that it's a glossy finish. It shows EVERYTHING. Every fingerprint, every scratch. It constantly looks filthy and it hasn't even been on my phone for a full week and it's showing scratches. I am suffering serious buyer's remorse on this one.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, January 26, 2017
Hi there,

Thanks for choosing our Symmetry cases over the years. We are sorry that this most recent addition is not knocking your socks off. When you get a moment, please call our friendly Otters at 1-855-688-7269 and we will gladly assist in any way that we can!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Love it
on July 12, 2017
Posted by: Belinda
Verified Purchase:Yes
I wish it had a cover on the charging port to protect it from dirt.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
BEST CASE EVER!!
on August 21, 2018
Posted by: Phil
Verified Purchase:Yes
Had it for a week and it looks so much better in person!! Protects very well also while feeling really nice in your hands. You can still wirelessly charge with the case on.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love this case!
on August 28, 2018
Posted by: Ianr86
Verified Purchase:Yes
Bought both spiderman and venom cases. Love them both! I’m a huge nerd and Spidey is my favorite so to finally have a durable case with the Spidey logo I just had to get one! Not to mention it glows in the dark which makes it even cooler.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Beware of the shiny surface
on October 26, 2016
Posted by: Otterluver
So I have my case for a week. And I can already start to see all of the tiny little scratches from the day-to-day use. Next time I won't get a case with a shiny surface.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
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