Customer reviews from otterbox.com
OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Resistance Red
Average customer rating
4.3 out of 5
4.3
(480 Reviews)
Open Ratings Snapshot
Rating breakdown 480 reviews
5 Stars
312
4 Stars
77
3 Stars
42
2 Stars
24
1 Star
25
85%of customers recommend this product. 
(
395 out of 466
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Resistance Red
Customer Rating
2 out of 5
2
Date Night Color is Slick
on October 31, 2016
Posted by: Melanie
I am not sure if this is a change to all of the Symmetry cases or if it's exclusive to this particular color, but the Date Night color is slick and feels slippery. The one thing I loved about previous Symmetry cases was the slightly rough texture. I am hoping not all the colors have this new, slippery texture.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , November 1, 2016
Hi Melanie,

Thanks for your feedback! We are sorry that the Symmetry case is a tad too slippery for your comfort level. We certainly weren’t out to cause any risky situations, but rather create a streamlined design with ease-of-use for clothing pockets, etc. If you have any OtterBox questions please feel free to give us a call at 1-855-688-7269. We are happy to help!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
spins
on November 28, 2016
Posted by: kayl
Verified Purchase:Yes
I've had numerous otter box cases and been happy with them all. The one thing I do not like about this case, when placed on a flat surface (desk top, counter, etc), it spins. I want the phone to stay facing 12:00 and 6:00 but it spins to at least 2:00 and 8:00, if not further. I like all the features, the spinning is just aggravating.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Not what I hoped to have happen!!
on January 17, 2017
Posted by: Clairebear
Verified Purchase:Yes
I boaight this without reading the reviews since I thought it would go nice with my phone, but it scratches so easily! I've had it on my phone for less than a week and it's slowly disappointing me. It's super cute but it would look better without all the scratches!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, January 19, 2017
Hi Clairebear,

Thanks for your feedback! We are sorry that this Symmetry case is getting a bit scratched up. This is understandably disappointing and we certainly want to help out. When you get a moment please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Love the design but...
on February 12, 2017
Posted by: Kissedbysunshine
Within a day of having the case the bright pink had turned dingy with navy and black from being in my jean pocket. Tried to wash it to clean it up with no luck. I love the pattern and the case works well but the rubber is easily dirty and you just can't clean it to look like it was still new.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, February 13, 2017
Hi there,

Thanks for your feedback! Although we are glad that this Symmetry case is taking great care of your iPhone 7 Plus, we are sorry that it is getting a bit dingy.

We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case). If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269, and we will be happy to assist in any way that we can!

Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Cute case, Scratches easily
on April 11, 2017
Posted by: Stewy11
Verified Purchase:Yes
Although I still receive compliments on this case, it was scratched up within days of arrival. I didn't drop it or anything, so I am not sure how it got so damaged:/
It is still protecting my phone though.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, April 12, 2017
Hi Stewy,

Thanks for your feedback! Although we are glad that this Symmetry case is doing its job and taking care of your iPhone 7 Plus, we’re sorry to see that it is getting a bit scratched up.

If you feel that it is compromised please feel free to give our friendly Otters a call at 1-855-688-7269 and we will gladly assist in any way that we can!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Summer case
on July 7, 2017
Posted by: sjpr
Verified Purchase:Yes
Love this case, very bright and colorful for summer.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Protection and Design in one!
on August 20, 2017
Posted by: Priseya
Verified Purchase:Yes
I've never felt so secure of my phone's protection until I bought this phone case. Plus, I'm liking its design so far. Here's to more awesome cases in the future!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Super fun design with ultimate protection!
on August 23, 2017
Posted by: JellyBird
Verified Purchase:Yes
Otterbox is absolutely the best when it comes to phone protection. Well worth the price every phone upgrade I have!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Showing 41-48 of 480 results 
<< 1 ... 4 5 6 7 8 ... 60 >>