I bought this case a few weeks ago (Darth Vader graphic), and I am extremely happy with it! Awesome phone protection, fantastic graphics, slim case, easy phone control access, easy to grip... just an all-around winner. It meets all of my needs in a neat, visually stunning package. Highly recommended!!
I have had this case for about a week and it is so scratched on the back already. I have no abused the case and it mostly sits on my desk all day except for when I throw it in my purse and stuff like that. I can not think of why it would be so scratched and rough on the back of the case already. It looks like I dropped it a few times which I did not.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, July 11, 2018
Dear Jeanette,
Yikes, a case of the severe scratches! We're very sorry to see that this is happening, and our Otter medics would love to heal things up with a warranty claim. Just give them a call at 1-855-688-7269, and they'll start the procedure to send you a healthy new Symmetry case as soon as possible!
The Otterbox symmetry cases have been a must-have in my household for 4 iphones so far. Sure, there are cheaper cases out there, but you get what you pay for. I purchased the Darth Vader case because all black had been discontinued and I love it.
the color was total different the red looks like pink really want to exchange but doesn't work never buy again
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, July 13, 2018
Hi Nick,
We're so sorry to hear that the force was not as strong as expected with this Symmetry series! We do our best to display our designs as accurately as possible online, but unfortunately, sometimes certain aspects come through differently on varying monitors and screens. If you have any additional questions, please feel free to call our friendly Otters at 1-855-688-7269, and they'll be glad to further assist you!