Customer reviews from otterbox.com
OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Resistance Red
Average customer rating
4.3
(480 Reviews)
Rating breakdown 480 reviews
5 Stars
312
4 Stars
77
3 Stars
42
2 Stars
24
1 Star
25
85%of customers recommend this product.
(
395 out of
466)
Customer Reviews for OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Resistance Red
Posted by: hanksmama
Verified Purchase:Yes
I bought the navy case with gold dots. The design is super cute and the case protects my phone well. It's a low profile design which doesn't add too much bulk to my phone. It slips in and out of my pockets and purse with ease.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Micki
Verified Purchase:Yes
I wanted so much to love this case but I have has it for about s week now and it is completely scratched up. Not cute plus feels weird on my hands. I am not happy. As an Otterbox case I expected more durability. And I am not tough on my phone at all.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, May 9, 2018
Hi Micki,
We expect durability from the Symmetry series too! We apologize that your most recent experience with this case has not quite met expectations, and our stylish Otters would love to outfit you with a savvy new warranty replacement. Just give them a ring at 1-855-688-7269, and they'll start up a claim right away!
Best,
OtterBox Customer Service Team
We expect durability from the Symmetry series too! We apologize that your most recent experience with this case has not quite met expectations, and our stylish Otters would love to outfit you with a savvy new warranty replacement. Just give them a ring at 1-855-688-7269, and they'll start up a claim right away!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: BBKoontz
Verified Purchase:Yes
Great protection for my phone but makes it too heavy! I wouldn’t of spent $50 on this case but since it was free I’m making it work!!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, May 11, 2018
Hey BBKoontz,
We're sorry to hear that this Symmetry series is just a little too bulky for your comfort level! We do our best to streamline our case designs as much as possible, but at a certain point, it just isn't worth it to sacrifice more protective layers. The good news is that your device should be safe from anything the world decides to throw at it! Please feel welcome to call our friendly Otters at 1-855-688-7269 with any further questions or comments!
Cheers,
OtterBox Customer Service Team
We're sorry to hear that this Symmetry series is just a little too bulky for your comfort level! We do our best to streamline our case designs as much as possible, but at a certain point, it just isn't worth it to sacrifice more protective layers. The good news is that your device should be safe from anything the world decides to throw at it! Please feel welcome to call our friendly Otters at 1-855-688-7269 with any further questions or comments!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Lizzy
Verified Purchase:Yes
I got it like 3 days ago & took my phone out of a defender case, used this & dropped my phone & it shattered.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: lcook0224
Verified Purchase:Yes
I bought this a few weeks ago. Absolutely love it!!!! You won’t regret making this purchase!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jmk162
Verified Purchase:Yes
This is my second Otterbox Symmetry case and I love the functionality. I’m very happy with the function and size of the case. However this one has a gloss finish which scratched within a week, and doesn’t have any grip when sitting on a surface. My last one had more texture to it which was much better.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, May 21, 2018
Hi Jmk162,
Yikes, this certainly doesn't sound like the smooth experience we had in mind for this Symmetry series! We apologize that this is happening, and while our friendly Otters would be happy to replace the case under our warranty, we think the Defender might be more up your alley. The Defender series sports an outer rubber exterior that adds a bit more texture. Feel free to check it out via the following link, and if you have any questions, just call our friendly Otters at 1-855-688-7269!
https://www.otterbox.com/en-us/apple-iphone-7-plus-apple-iphone-8-plus/defender-series-case/77-56825.html
Sincerely,
OtterBox Customer Service Team
Yikes, this certainly doesn't sound like the smooth experience we had in mind for this Symmetry series! We apologize that this is happening, and while our friendly Otters would be happy to replace the case under our warranty, we think the Defender might be more up your alley. The Defender series sports an outer rubber exterior that adds a bit more texture. Feel free to check it out via the following link, and if you have any questions, just call our friendly Otters at 1-855-688-7269!
https://www.otterbox.com/en-us/apple-iphone-7-plus-apple-iphone-8-plus/defender-series-case/77-56825.html
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Cass
Verified Purchase:Yes
I got this a week ago today and I love it it is so cute and it protects your phone so well but it’s already scratched and it’s annoying me so I’m going to get a new one through the warranty hopefully
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jay Toledo
Verified Purchase:Yes
I absolutely love this case! Love Marvel and Otter Box so it was only right that I purchased the case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com