After a couple of weeks, I am enjoying the new case. I prefer a case that has a soft rubber interior with the hard plastic shell, so this was an easy choice. I had cases like that in the past from other brands, with trendy patterns
I bought this thinking it would be like my old 4s otter box case, that is, protect the phone from being dropped. However, this series for the 7+ does not include screen protection or heavy duty corner protection. It is also very smooth (not rubbery) which makes it easy to slip off surfaces. This case is decorative only in my opinion. I will be buying a heavier duty case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, March 6, 2017
Hi Paula,
We are sorry for any misunderstanding with the Symmetry case. Perhaps you had the Defender case for your iPhone 4s as it does have the built in screen protector and silicone slipcover on the outside. Check out the link below for more information on the Defender for the iPhone 7 Plus.
Of course, please do not hesitate to give our friendly Otters a call if you have any questions. We can be reached at 1-855-688-7269 and we’re happy to help!
I purchased the black and white polka dot case. As others have mentioned it is hard plastic and can be a little slick, not as slick as the iPhone itself though. The sides and front are more rubbery and offer a good grip. I have one of those gravity testing cats and tile floors. If it turn the iPhone face down it doesn't slide and foils her experiments! So far it has a few very fine scratches on the back, but nothing much, though it is worth noting that I work from home so I travel and have my phone in a bag or pocket much less often than the average person. I'm very pleased so far!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Not so happy
on March 14, 2017
Posted by: Melanie C
I bought this for my daughter and it did what it was supposed to do but after a month the plastic on the back stated to come off
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, March 16, 2017
Hi Melanie,
Thanks for your feedback! We’re sorry to see that your daughter’s symmetry case is peeling on the back. We completely understand why you are not so happy and we absolutely want to rectify this abnormal issue as soon as possible.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will gladly get a warranty replacement lined up in practically no time at all!
I bought this a week ago. It's cute but I'm afraid that if I dropped it the screen would shatter, as the case doesn't look like it would protect the screen if it fell. A bit disappointed.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, March 21, 2017
Hi Cindy,
We’re sorry that the Symmetry case is not filling you with confidence when it comes to protecting your screen. This case does have raised beveled edges to help protect the touchscreen.
If you are looking for a bit more fortification for your screen perhaps you would be interested in either our Alpha Glass screen protector to add to the Symmetry or the Defender case that has a built in screen protector. Check out the links below for more information on those OtterBox products.