Customer reviews from otterbox.com
OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Resistance Red
Average customer rating
4.3
(480 Reviews)
Rating breakdown 480 reviews
5 Stars
312
4 Stars
77
3 Stars
42
2 Stars
24
1 Star
25
85%of customers recommend this product.
(
395 out of
466)
Customer Reviews for OtterBox - Symmetry Series Star Wars Case for Apple iPhone 7 Plus and 8 Plus - Resistance Red
Posted by: Jhays
Verified Purchase:Yes
Just got my new case and I absolutely love it! The black and white is my favorite!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MegQT
Verified Purchase:Yes
This case is super cute and protective! It doesn't add too much bulk but I feel like my phone is secure. The pink does get dirty really fast and so far the gentle cleaner I used hasn't cleaned it, but I will be trying another to keep the nice clean pink.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Good purchase
on February 4, 2017
Posted by: Caitlin
I got this case two months ago and the plastic is peeling off and there are a lot of scratches on it. It is a good case !!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Looks old in a week
on February 5, 2017
Posted by: Chulayellow
I love all things polka dot & couldn't wait to get my hands on this case. The black & white dots looked classy, yet playful for a good 2 DAYS. That's it! I haven't dropped my phone or even handled it roughly. Simply placing it on any hard surface ruins it! So sad for such a waste of money. It had potentinal.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, February 7, 2017
Hi there,
We are sorry that this Symmetry case has seen better days. We would like to get more details on what is going wrong so that we can help out. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
We are sorry that this Symmetry case has seen better days. We would like to get more details on what is going wrong so that we can help out. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
2
Disappointed
on February 5, 2017
Posted by: Gardengal
I purchased this a few months ago. I have always purchased Otter Box protection because they don't show wear and tear and they protect the phone. However, this case immediately showed scratches and marks. I want my case to look good too, not just my phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , February 7, 2017
Hi Gardengal,
We are sorry that this Symmetry case is letting you down by showing some wear. This is understandably disappointing and we truly want to see if we can get things turned around for you. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
We are sorry that this Symmetry case is letting you down by showing some wear. This is understandably disappointing and we truly want to see if we can get things turned around for you. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: baileyr831
Verified Purchase:Yes
Beautiful design, easy to clean, and holds up to drops
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Charzy
Verified Purchase:Yes
Switched to different product came back to Otterbox!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Laurap87
Verified Purchase:Yes
I love this the symmetry series but am not satisfied with this particular case. It is shiny and scratches with anything what so ever.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, February 27, 2017
Hi Laura,
Thanks for your feedback! We are sorry that this Symmetry case is getting a bit scratched up. Although it is better that the case is scratched and not your iPhone 7 Plus, we do understand why this might be disappointing.
If you feel that your case is compromised please give our friendly Otters a call and we will gladly assist in any way that we can. We can be reached at 1-855-688-7269 and we are happy to help!
Sincerely,
OtterBox Customer Service Team
Thanks for your feedback! We are sorry that this Symmetry case is getting a bit scratched up. Although it is better that the case is scratched and not your iPhone 7 Plus, we do understand why this might be disappointing.
If you feel that your case is compromised please give our friendly Otters a call and we will gladly assist in any way that we can. We can be reached at 1-855-688-7269 and we are happy to help!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com