Customer reviews from jlabaudio.com
JLab - FLEX Wireless Noise Cancelling Over-the-Ear Headphones - Black
Average customer rating
4.5
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
37
4 Stars
10
3 Stars
1
2 Stars
1
1 Star
2
89%of customers recommend this product.
(
8 out of
9)
Customer Reviews for JLab - FLEX Wireless Noise Cancelling Over-the-Ear Headphones - Black
Customer Rating
5
AMAZING
on January 17, 2017
Posted by: Anonymous
Love the feel and sound quality of these. Super comfortable to wear. Noise cancelling isnt the best compared to more expensive headphone brands but it does a solid job.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Great Build Quality, Great Noise Cancellation
on June 12, 2017
Posted by: Brendon
I bought these headphones a couple weeks ago and they came just in time to study for finals. I ordered them specifically for the noise cancellation feature, something that my beloved JLab Omni's do not have. After about two weeks of daily use, I can honestly say that the noise cancellation is impressive. My loud roommate has been significantly quieted and these headphones have provided the focus I've needed to study. I give these a 4/5 star rating because I am impressed with the build quality of the headphones and with the noise cancellation. I held back one star because I feel that the sound quality is not as great as the Omni's that I also have. The Flex BT has a good range of bass, but the treble sometimes comes through a bit pitchy with the ANC enabled. Without the ANC on, the sound is dampened and sometimes sounds a bit muffled. Overall, these headphones are a great purchase for the build quality and the active noise cancelling, but they don't stack up against the JLab Omni's in sound quality. With all this being said, I would certainly recommend these headphones to anyone!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
AMAZING SOUND
on August 21, 2017
Posted by: Anonymous
These headphones are so great because of their noise-canceling and are one of the best out there yet I would recommend this to anyone who is willing to pay for this you wont regret it!!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Was nice
on September 12, 2017
Posted by: Arnold
I got these for when I travel only. They worked for one month and now they won't power up.
Response from jlabaudio.comBy September 13, 2017
Hey Arnold,
We are sorry to hear that you are experiencing issues with your JLab Flex Bluetooth Headphones! We want to make sure you are happy with our products, so please get in touch with us so we can explore some options to get this resolved for you. Our phone number is 866-358-6640 or email us at support@jlabaudio.com. Let us know how we can help. We want to help you #FINDYOURGO.
-JLab Customer Support
We are sorry to hear that you are experiencing issues with your JLab Flex Bluetooth Headphones! We want to make sure you are happy with our products, so please get in touch with us so we can explore some options to get this resolved for you. Our phone number is 866-358-6640 or email us at support@jlabaudio.com. Let us know how we can help. We want to help you #FINDYOURGO.
-JLab Customer Support
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Excellent product!
on September 21, 2017
Posted by: Javier
I am from Argentina, I bought this headphone in a business travel in Atlanta two months ago and I am in love with it. The sound is amazing and the noise cancellation is perfect.
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Don't fit my head
on October 16, 2017
Posted by: Anonymous
I bought these for my husband I for an international flight we will be taking next month. My husband loves them and says they work great. He says they do exactly what the description says.
I however have not used them because they feel very large on my head. The ear pieces do not hug against my head on the bottom side (there is a large enough gap for me to stick my finger between the headphones and my ears). I have to push them in and then I feel it works. I have compared the headphones to each other and they are the exact same size. I'm not sure why they sit on my head this way but I will have to send these back because what is the point in having headphones when I have to hold them in place on my head. Super sad about this.
Response from jlabaudio.comBy October 17, 2017
Hey Stephanie,
We are bummed to hear that you are experiencing issues with your Flex Bluetooth Headphones. We are more than happy to look into a solution for you to get this resolved. Our phone number is 866-358-6640 and our email address is support@jlabaudio.com. Let us know what we can do. We want to help you #FINDYOURGO.
-JLab Customer Support
We are bummed to hear that you are experiencing issues with your Flex Bluetooth Headphones. We are more than happy to look into a solution for you to get this resolved. Our phone number is 866-358-6640 and our email address is support@jlabaudio.com. Let us know what we can do. We want to help you #FINDYOURGO.
-JLab Customer Support
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Excellent performance, with some minor issues
on February 12, 2018
Posted by: Anonymous
JLab Flex Bluetooth headphones have the look and feel of higher quality components, that's a given. The ANC gives a tremendous boost, particularly in a noisy gym, cancelling out a good 85% of noise.
The comfort level is a bit loose on the lower part of the cup. That can be either good or bad. The lambskin cover to the earcups may retain a faint or in the case of my first pair a rather funky cat litter type smell. This may be due to an airing-out period before packaging. customer service provided a quick replacement for me.
Price wise, these are 2x as much as Ausdoms, which I had previously, and half as much as Sony or Beats by Dre, so I'd recommend them for perhaps more advanced listeners, or folks who don't mind spending a little more for the sake of quality.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
The Best
on February 18, 2018
Posted by: Anonymous
These headphones are the best headphones I have ever used! They were so comfortable and had the best sound quality I have ever heard.
Written by a customer while visiting jlabaudio.com