Customer reviews from bosch-home.com
Bosch - 800 Series 36" Built-In Gas Cooktop with 5 burners and OptiSim - Black
Average customer rating
4.6
(158 Reviews)
Rating breakdown 158 reviews
5 Stars
125
4 Stars
20
3 Stars
4
2 Stars
3
1 Star
6
93%of customers recommend this product.
(
86 out of
92)
Customer Reviews for Bosch - 800 Series 36" Built-In Gas Cooktop with 5 burners and OptiSim - Black
Customer Rating
5
Excellent cooktop
on November 9, 2023
Posted by: Kathy
[This review was collected as part of a promotion.] Love the design, ease of cleaning and control of each burner.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Gas Cooktop
on December 16, 2023
Posted by: Munch
[This review was collected as part of a promotion.] I love my gas cooktop
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Burners continue to click when first plugged in
on January 6, 2024
Posted by: Poor
A brand new installation and the stove doesn't work. Not expected from Bosch quality.
Response from bosch-home.comBy CM, CS, January 8, 2024
Hi, we apologize this has been your experience, and we appreciate you bringing it to our attention. If service is needed, please click this link for authorized service in your area: https://bit.ly/3fACuUW. If you have additional questions, please call our Customer Support at 800-944-2904 for real-time assistance. We hope this information helps, and thank you for choosing Bosch.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Super Appliance
on January 27, 2024
Posted by: Draw
[This review was collected as part of a promotion.] This thing is functional, it's sleek, it's easy to clean and it's very quality. I love everything about it.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Good Gas Cooktop
on March 5, 2024
Posted by: NTustin
[This review was collected as part of a promotion.] Burners and bright stainless steel stains easily. I wished I handled the display model like if I was cleaning it. Asymetric grates
I would recommend this to a friend!
Response from bosch-home.comBy CS, RH, March 5, 2024
Hi NTustin, thanks for your review. At Bosch our goal is to provide the highest level of customer satisfaction, and we deeply regret if this cooktop has not met your expectations. Please be assured that we take your feedback seriously, and it will be shared with the appropriate groups for further consideration in our efforts towards continuous product improvement. Our customer care team is available at 1-800-944-2904 to provide real-time assistance if product support is needed. Thank you again for reaching out and choosing Bosch.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great cooktop
on April 25, 2024
Posted by: Florida Homeowner
[This review was collected as part of a promotion.] This is our second cooktop. We had one in our previous home and liked it so much we upgraded to it at our new home. I did the propane conversion myself using the provided kit. Simple easy to read and follow instructions.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Stay away
on May 24, 2024
Posted by: Mkanthan
I absolutely don't recommend this cooktop. After 3 years, one igniter does not work (allowing gas into the air without igniting which is a SAFETY ISSUE), and 2 igniters that keep clicking forever after the burner is burning.
The main issue is there is a gap around the igniter where water from cleaning or spills will make their way down and kill the igniter and the only remedy is replacement.
This is supposed to be a reliable brand and somehow they've sold a ton of these with a glaring design and safety flaw.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, May 27, 2024
Hi Mkanthan, thanks for your review. We're sorry to hear this has happened. Your safety is very important to us. Our Customer Care Team is available at 800-944-2904 for real-time assistance.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Not Bad
on June 17, 2024
Posted by: HBChilln
[This review was collected as part of a promotion.] All-in-all, everything works great. I wish the stainless steel finish was a bit more stainless and easier to clean, but I suppose that's to be expected.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com