Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. 10-Cycle Front-Loading Washer
Average customer rating
4.5
(458 Reviews)
Rating breakdown 458 reviews
5 Stars
342
4 Stars
73
3 Stars
14
2 Stars
7
1 Star
22
91%of customers recommend this product.
(
396 out of
435)
Customer Reviews for GE - 4.5 Cu. Ft. 10-Cycle Front-Loading Washer
Customer Rating
5
So happy!!
on March 11, 2020
Posted by: Zenboy34
from California
I've had this washer in use for about 6 months now and it is outstanding. At 1st I was a little nervous with a high tech features and settings but it ended up being extremely user friendly!
I was using an older 2000's Kenmore washer and dryer and upgraded to this GE washer and dryer and it feels like I've been propelled into the future!
Washing clothes has gotten easier & I absolutely love the audible jingles it plays when starting and stopping loads.
If I had to do it all over, i would pick this pair again, hands down.
I was using an older 2000's Kenmore washer and dryer and upgraded to this GE washer and dryer and it feels like I've been propelled into the future!
Washing clothes has gotten easier & I absolutely love the audible jingles it plays when starting and stopping loads.
If I had to do it all over, i would pick this pair again, hands down.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Found it in a Pinch!
on March 11, 2020
Posted by: Ms By8
from Atlanta
It has a nice bell tone on the wash selection knob!
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy SHARONatGEA, GE_Appliances , March 12, 2020
Hello Ms By8 - We're glad to have you in the GE Appliances family and are happy to hear you are satisfied with the features of your new washer, especially the wash selection knob bell tone. Please feel free to reach out to us at the “contact us” link on our www.geappliances.com website if any questions or concerns come up. Thanks for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
5
Best washer for your money
on March 31, 2020
Posted by: Andy9876
from Valley Forge Pa
Washer was very well packaged and therefore arrived without any damage. Well built good quality washer with all the current features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst washing machine I've owned
on April 7, 2020
Posted by: Melissa81
from NY
This is legitimately the worst washing machine I've ever owned. I have a constant issue with it needing to rebalance when it gets to the spin cycle, regardless of the load size. And often times the clothing is still soaking wet when it does it.
No, I would not recommend this to a friend.
Written by a customer while visiting geappliances.com
Customer Rating
1
Problem
on June 2, 2020
Posted by: Mbcbabi
from Richmond, VA
Had the washer for 14 months. Was purchased through the builder of our new home. It is no longer operational.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Pure Trash
on March 6, 2021
Posted by: Laughably Bad
from IN.
If more than a tea towel is placed inside the washer, the weight becomes too much for the machine and it will neither spin nor drain, period. This is barely hyperbole, it is pathetic.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, March 11, 2021
Hi there,
Thanks for leaving a review. We're sorry to hear about the issues that you've had with your washer. We can understand how that would be frustrating.
We'd recommend taking a look at the following articles to see if they help with the situation. You may also want to make sure that your unit is level and that all of the shipping material has been removed. If none of these tips help, we'd recommend reaching out to our service team for further assistance.
Not spinning: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16243
Not draining/draining slowly: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23081
Service team: https://www.geappliances.com/ge/service-and-support/service.htm
We hope that this is helpful for you.
Best wishes.
-Michael@GEA
Thanks for leaving a review. We're sorry to hear about the issues that you've had with your washer. We can understand how that would be frustrating.
We'd recommend taking a look at the following articles to see if they help with the situation. You may also want to make sure that your unit is level and that all of the shipping material has been removed. If none of these tips help, we'd recommend reaching out to our service team for further assistance.
Not spinning: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16243
Not draining/draining slowly: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23081
Service team: https://www.geappliances.com/ge/service-and-support/service.htm
We hope that this is helpful for you.
Best wishes.
-Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not so good
on February 13, 2022
Posted by: Patti984
from Plano, IL
I’ve had a good experience in the past with GE but after 3 years with my brand new front loader it broke down. Technician stated it’s too expensive to replace parts and labor and I’m better off buying a new one.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kianna@GEA, GEA, February 14, 2022
Hello,
Thanks for the review, and loyalty to the GEA brand. We're sorry to hear that your washer broke after only 3 years. The inconvenience is understood, and we'll use your feedback to make improvements.
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for the review, and loyalty to the GEA brand. We're sorry to hear that your washer broke after only 3 years. The inconvenience is understood, and we'll use your feedback to make improvements.
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
DOOR LATCH HAS FAILED TWICE IN 3 MONTHS.
on July 26, 2022
Posted by: HRMC
from VICTOR, ID
DOOR LATCH FAILED TWICE IN 3 MONTHS. HARD TO GET DOOR OPEN WHEN IT FAILS. CLOTHES WILL BE IN WASHER UNTIL YOU CAN GET A REPAIRMAN.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Elliot@GEA, GE Appliances, August 4, 2022
Hello there, thank you for taking the time to let us know how we are doing. It is completely understandable how frustrating it would be to deal with a door latch failing multiple times, and we are so sorry for the inconvenience this has caused for you. Please know that your experience does not at all live up to our usual quality standards.
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to let us know if there are any ways we can assist you moving forward. -Elliot@GEA
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to let us know if there are any ways we can assist you moving forward. -Elliot@GEA
Written by a customer while visiting geappliances.com